The Challenge

Prior to Lark, Desty made use of more siloed third-party collaboration solutions such as Whatsapp, Dingtalk and Slack. However, due to a lack of integration with other key tools, the team had to upkeep multiple applications for basic tasks, leading to greater inefficiencies.

Another major pain point for Desty was in inter-office collaboration between the teams in China and Indonesia. Slack in particular was not very effective at cross-border collaboration, impeding growth and causing unnecessary friction.

The Lark Advantage

Lark’s comprehensive suite of enterprise collaboration tools allowed Desty to unify all their collaboration and communications tasks in a single platform.

Off the bat, Lark helped do away with the need for multiple collaboration apps for inter-office communication by working seamlessly across different geographies.

Lark’s open-platform design also helped to consolidate key business tools such as Google Drive, Trello and Google Analytics directly into Lark.

Lark’s video conferencing was also a highlight for the team as prior to Lark, Desty had to use a standalone solution.

Lark’s intuitive design also allows team members in Indonesia and China to better collaborate without needing VPN’s or specialized translation software.

Advanced Lark tools such as Lark Approval also helps the team automate key HR tasks.

The Result

• Lark allowed for far more efficient team communication

• Greater cost savings with a single piece of software to maintain

• Greater collaboration across regional teams

• Improved employee satisfaction with less time wastage.

• Integrated video conferencing means that the team never has to leave the Lark ecosystem.