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Ensuring the Smoothest Team Collaboration Experience for Thailand’s Ensure Communication
For Thailand-based communications agency, Ensure Communication, Lark’s award-winning collaboration platform is the perfect tool to keep its teams efficient, effective and in sync.
Founder & CEO
"Lark has been a game changer for us, allowing the team to work more efficiently. Coming from Meta Workplace, we really came to enjoy Lark’s more intuitive design and look forward to growing with the platform as we serve more clients."
Founded in 2010, Thailand-based Ensure Communication is a full-service communications agency that works with leading regional businesses to augment existing business processes. From social media optimization to marketing management, events and beyond, Ensure Communication is a do-everything communications agency for the modern age.
Initially Ensure Communication used Meta Workplace for their collaboration needs but felt that the interface was difficult to navigate and required a lot of staff training.
There was also the issue of Workplace being a walled-garden setup which made collaboration with third-party stakeholders difficult.
Company management also felt that these tools blurring the lines between personal and professional communication, something that company management was keen to deal with as the team switched to remote working.
The Lark Advantage
Lark’s comprehensive suite of enterprise collaboration tools has allowed Ensure Communication to unify team communication tasks in a single powerful platform.
In particular, thanks to Lark bringing key communication tools like chat and video conferencing in one platform, teams were able to collaborate better while at the same time giving management better oversight.
Ensure Communication also praised the fluidity of Lark’s open platform with connectors for tools like Trello allowing teams to keep using the tools they love, within their unique Lark experience. Team management and automation tools like Approval and Attendance were also very effective.
Lark’s UX and UI, designed to be familiar to anyone using mobile consumer applications also received special mention for being easy to understand and navigate.
Greater efficiency and improved team collaboration through unified collaboration tools.
Better management oversight of key tasks
More impactful separation of professional and personal communications
Easier onboarding with a much more friendly UI and UX
Better separation between professional and personal communication tools