The Challenge

In September of 2019, the haze in Riau's capital of Pekanbaru reached a record high of 700 PSI, shutting down schools and business across the province including the Universitas Islam Negeri Sultan Syarif Kasim Riau, a leading University in Pekanbaru that comprises 9 faculties and over 30,000 students.

For Siti Ramadhani, a lecturer in the University's IT Faculty, finding an all in one solution that would allow her students to continue their studies online became a priority.

The Lark Advantage

Siti first learnt of Lark through a fellow lecturer. The university’s current communication systems with the students were basic at most – a mess of disconnected, basic applications and inefficient communication that severely hindered the ability of her students to collaborate and learn.

As a result, students were facing problems working together on group projects and much time was spent wasted on searching for class materials or scheduling time.

With its combination of rich communication modules including IM and mail, video conferencing, document creation and collaboration, online storage and a shared workspace, Lark was a breath of fresh air that ticked all of Siti's boxes.

The Result

Within three days, the Lark team in Singapore worked with the Universitas Islam Negeri Sultan Syarif Kasim Riau to onboard all users onto Lark, empowering the students and teachers with the tools to make online learning as effective as it can possibly be.

As a result of the switch to Lark, even on the most hazy days the university achieved 42 percent Student retention with half of them actively using Lark's calendar to organise their days and a third of them using docs to collaborate on projects and schoolwork.