I. Intro

Pin chats you want to keep track of, so they appear at the top of your message list for you to easily view them.

II. Steps

Pin to QuickSwitcher

Desktop

There are three methods to pin a chat to the QuickSwitcher:

Method 1: Click the profile photo on the left side of the chat.

Method 2: Right-click the chat you want to pin on the message list, then Click Pin to QuickSwitcher.

Method 3: In Settings, click the Settings button on the sidebar, then turn on Pin to QuickSwitcher.

Mobile

There are two methods to pin a chat to the QuickSwitcher:

Method 1: Swipe the chat to the left, then click Pin to QuickSwitcher (available only in Versions 2.8 and above).

Method 2: Click the sidebar on the upper-right corner of the page. Click Settings button on the sidebar and turn on Pin to QuickSwitcher.

Remove from QuickSwitcher

Desktop

There are three methods to remove a chat from the QuickSwitcher:

Method 1: Right-click the profile photo of the chat in the QuickSwitcher area, then select Remove.

Method 2: Right-click the chat you want to pin in the feed list, then click Remove from QuickSwitcher.

Method 3: In Settings, Click the Settings button on the sidebar, then turn off Pin to QuickSwitcher.

Mobile

There are two methods to remove a chat from the QuickSwitcher:

Method 1: Swipe the chat to the left, then click Remove from QuickSwitcher (available only in versions 2.8 and above).

Method 2: Click the sidebar on the upper right corner of the page. Click the Settings button on the sidebar and turn off Pin to QuickSwitcher.

III. FAQs

How can I pin a Doc to the top in a message list?

When someone has left a comment on your Doc, @ mentioned you in a Doc, or shared a Doc link with you and sent you a notification, the corresponding Doc will appear in your message list and you can pin the Doc to the top in the same way you do with a chat.