I. Intro

Lark Search helps you quickly find contacts, messages, groups, documents, apps, events, or other information. You can do a quick search or search for historical messages, events, emails, and more in specific locations such as Messages, Docs, or Email.

II. Steps

1. Search on the Lark desktop app

1.1 Quick search

Click the search bar at the top, or use the shortcut Command or Control + K.

Enter keywords to begin searching.

Search results are displayed in Top Results.

1.2 Search by category

Searching by category helps you to find specific types of content more easily. When you search for a keyword in the Messages category, you will see the keyword within the context of each message.

Click the search bar and select the content type under the input box, such as Messages.

Enter a keyword. Search results containing that keyword will be displayed.

Click a message from the search results to see the message in context.

You can click Open the chat to go to the location of this message.

To quickly switch the search category, use the shortcut Option + Command + Left/Right on a Mac or Alt + Left/Right on Windows.

You can customize settings and order the categories in the search bar:

Click More > Settings to go to the Search category settings page. Here you can drag and drop categories in My search categories to reorder them or select new categories from More search categories.

An organization can connect its internal app to allow employees to easily search for information in the app from the search bar. Please contact Support or your Customer Success Manager for more information on using this feature.

1.3 Set filters

You can set filters for Messages, Docs, Email, Events, and Groups to find what you need.

Select a search category, such as Docs.

Click Filters in the upper-right corner to open filter options.

1.4 In-chat searches

You can also search for historical messages by category within a chat.

Open a chat in Lark Messenger and click the Search in chat icon in the upper-right corner.

Enter a keyword and select Messages, Docs, Files, Media, or Links. You can also narrow down search results by setting the From and Date filter.

Hover over the search result, and click the View in Chat icon to view the search result in the chat.

When searching for messages or documents, use Advanced Search to go to the corresponding category in the search window. Here you can further narrow down the results.

II. Search on the Lark mobile app

Tap the search icon in the upper-right corner to search for messages, Docs, groups, apps, events, and more.

Enter keywords to begin searching.

Select Messages, Docs, Wiki, Groups, Help Desk, Apps, or Events to narrow down your search. Results are displayed in descending order according to how well they match your keywords.

Click a search result to see your keywords located in a specific chat, document, etc.

III. Send feedback

If you're unsatisfied with the order of the search results, you can click Give Feedback as shown below.

Your feedback will help us improve Lark to provide customers with a better experience.

FAQs

Can I filter the search results to exclude specific types of messages?

Yes, you can. When searching in Messages, go to Filter options and use the checkboxes under Scope to exclude specific types of messages.

Can I search for local files I have sent or received?

Yes, you can. If you have uploaded your file to Lark Docs, you can use the shortcut Cmd or Ctrl + K in the Lark app to search for it. If you haven't saved this file before, you can search for it by searching for a keyword in Messages, or find the specific chat and select Files in the chat's search filters.

Can I search for comments someone left in a document?

Yes, you can.

Can I search for members who have left the organization?

If you have messaged that person before, you can search for that person's name to locate your conversation with them. If you have not messaged them directly before, you cannot locate them after they have left the organization.

How does Lark determine what appears in "Top Results" on the mobile app?

Lark's search results rely on AI technology, the algorithm behind keyword matching as well as the relevant search history of the user. The top 3 search results are displayed in the Top Results category.