I. Intro

When communicating with other people on Lark, there may be some urgent situations where you need someone to read your messages as soon as possible, which is why we created Buzz. Buzz can be delivered via in-app alerts. It allows you to send an urgent notification to someone.

II. Steps

Buzz can be used in the chat interface for messages that haven't been read.

Desktop

Private chats: After you send a message, hover your mouse over the message you'd like to make urgent. Click the ... icon and select Buzz.

Group chats: After you send the message, select the person you'd like to Buzz. Choose the way you'd like to deliver the Buzz on the button left corner. Then click Send Buzz.

Mobile

Private chats: After you send the message, press and hold the message. Click the Buzz icon on the top left corner.

Group chats: After you send the message, select the person you'd like to Buzz in a group chat. Choose the way you'd like to deliver the message, then confirm. Click Send on the top right corner.

What Buzz looks like

In-App alert

Desktop

A notification will pop up on the right side of your in-app interface. Click View to go to the message. When you click on the buzzed message, the message will be marked Read.

Mobile

If you're buzzed, there will be an urgent sign on the right side. Click on the Buzz logo on the right, and the notification will show up.

If you'd like to know more about Messenger, click here.