Why am I unable to import local files as online documents?
It could be because of the following reasons:
- 1.Damaged file: The message Import failure, file extension does not match format indicates that the local file may have been damaged.
- 2.Other reasons: Large files, poor network connection, etc. If repeated attempts don't work, please contact .
What can I do to solve this?
You can try the following possible solutions:
- 1.Confirm format: At present, Docs support the import of files generated by Microsoft Office, CSV, Xmind & Freemind & OPML, Shimo Docs, and WPS Presentation. Please confirm the format before importing files.
- 2.Change format: If files with .doc or .xls extension can't be imported, please try opening them in Office and save them as .docx or .xlsx before importing.
What file types and formats are currently supported in Docs?
Supported file types and formats are as follows:
Xmind & Freemind & OPML
.xmind, .mm, .opml