Q: Why Lark has a high memory usage?
A: In order to provide a better user experience, Lark uses a dynamic memory management system, which may cause your computer to prompt you about a high memory usage. If enough memory is available, Lark pre-loads some items. If not, it clears its cache to minimize the possibility of system freeze caused by Lark memory occupation. If you continue to experience this issue while using the app, please contact the Lark Customer Service.
Q: What are the memory requirements of Lark for PC?
A: Lark requires at least 4 GB of memory for the PC client. If your computer has less than 4 GB of memory, you may experience lagging when switching between windows. In this case, we recommend you use Lark online version.
Q: The operating system version on my PC is below the requirements for using Lark, and the PC keeps freezing. What can I do?
A: If your computer's operating system is below the requirements for using Lark, we suggest you try Lark online version. You can check the system requirements for Lark here.
Q: Lark keeps lagging even though I am not switching between windows. What can I do?
A: We recommend you discuss this issue with Lark Customer Service.
Q: My hard drive is not an SSD and it takes a long time to start up Lark. What can I do?
A: We recommend not restarting Lark too frequently. If other applications start up quickly and you only experience problems with Lark, you should contact the Lark Customer Service.