With the Intercom Connector, you can now receive instant notifications about when a lead is converted, an inquiry dialog is updated, customers are transferred, or dialogues unallocated all within Lark.

I. Who can use Intercom Connector

Intercom Connector can be used only when the organization has an Intercom account, and when the company administrator has downloaded this app from the App Directory.

II. Install Intercom Connector

Note: Only if you are the administrator in Intercom and Lark, can you configure the connector for your members in Lark.

1. Go to Admin Console.

2. Locate Application Tab on the left and select App List.

3. Select the Intercom Connector.

III. Configure Intercom Connector

1. Search for the Intercom Connector.

2. Enter any text into the dialog box with Intercom Connector.

3. Click Add Account on the app configuration page.

4. Sign in with an Intercom account.

5. Click Authorize Access.

6. Return to Lark and complete the notification settings.

7. Choose the items you want to receive notifications about.

8. Click Confirm.

👏 Congratulations

You've enabled members in your organization to be more efficient in their work!

Whenever the task status changes, you will receive a real-time message card notification in Lark.