Lark has 3 types of attendance methods: GPS attendance, Wi-Fi attendance, and machine attendance. This article will show you how to set up Wi-Fi attendance (based on MAC address).

I. Intro

If the administrator enables the Wi-Fi attendance function (based on MAC address), attendance group members can clock in or clock out when their mobile phones are connected to the company Wi-Fi (which must match the MAC address of Wi-Fi router).

Note: To confirm whether attendance group members are connected to the company's Wi-Fi, make sure the MAC address of the Wi-Fi router can match the MAC address being connected to, rather than just looking at the Wi-Fi name. Please enter a complete MAC address following the instructions below.

II. Steps

1.Attendance group settings

Go to the Attendance Group Settings page in the Attendance Admin, click on Add attendance group or Edit an existing attendance group.

2.Enable Wi-Fi attendance

Go to the Attendance Method column and check the Clock in/out by Wi-Fi for the Attendance Method option.

3.Input MAC information

Note:

If the MAC address is incomplete, the attendance group members may also clock in/out offsite even if they are in the specified range. Advice:

1.Contact the IT department for a complete MAC address

2.Enable both GPS attendance and Wi-Fi attendance in the first 2 weeks. The system can recognize the mobile devices that clock in/out by GPS and automatically record the MAC addresses that aren't recorded.

There are 3 methods to input MAC information: manually create, batch import, and find Wi-Fi with the mobile.

Method 1: Manually create

Click on Add MAC address, enter the Wi-Fi name and MAC address in the pop-up box.

Note: Besides contacting IT, how can I get the Wi-Fi name and MAC address?

Connect to the company's Wi-Fi on a mobile, open the Attendance app, and tap Settings to view My Device. The ssid is the Wi-Fi name and the bssid is the MAC address.

Method 2: Batch import

You can get a complete list of Wi-Fi names and MAC addresses from your company's IT department and then use the Import Multiple function.

Method 3: Find Wi-Fi with your phone

1.Use Lark mobile app, open the Attendance app from the Workplace, and tap on Settings to enter Wi-Fi settings.

2.Select the attendance group that needs to add, and then tap on Add Wi-Fi.

3.Select the Wi-Fi you want to add, and tap Confirm.

Note:

•Your company's Wi-Fi devices usually come from the same manufacturer. It's better to check the Wi-Fi with the same device information to avoid any errors.

•It's better to use an Android mobile as it allows you to add all the Wi-Fi information you can currently connect to. IOS mobile can only add one set of Wi-Fi information you are currently connected to.

•If the attendance group you are connected to didn't enable the Wi-Fi attendance, you can directly enable the Wi-Fi attendance function after adding your company's Wi-Fi through mobile.

•If you want to create a new attendance group, ensure that you've manually created or batch imported Wi-Fi information before using your mobile to add more Wi-Fi information.

III. FAQs

1.Why does the record show offsite clock-in or clock-out when employees use the company Wi-Fi?

Reason: One Wi-Fi may have multiple MAC addresses. The Wi-Fi used by employees wasn't recorded in the Attendance Admin.

Solutions:

1.1 Employees give Wi-Fi information to the administrator:

•Employees can open the Attendance app and tap Settings to view My Device. They can give the ssid and bssid to the administrator (the ssid is the Wi-Fi name and the bssid is the MAC address).

1.2 The administrator can input the Wi-Fi information through the following 2 ways:

◦Manually input in the Attendance Admin (see above Method 1: Manually create for details).

◦If the administrator and employees are in the same working area (i.e., share the same Wi-Fi network), the administrator can easily add the information by mobile (see above Method 3: Find Wi-Fi with your mobile for details).

2.What is a MAC address?

A MAC address is the unique physical address of a Wi-Fi device. One single Wi-Fi device only corresponds to one MAC address. Different Wi-Fi devices may have the same name (the name can be customized by the user) but different MAC addresses.

3.Why is the Wi-Fi attendance function not available on some Android mobile phones?

Due to operating system issues, some Android mobile phones need to enable the location service to automatically use Wi-Fi attendance.