I. Intro

The Invite QR Code (or Team QR Code) is a QR code unique to each organization. Organization members can scan this code to join their organization. The Invite QR Code can only be obtained by the organization's administrator but can be shared with members through WhatsApp and other channels. Regardless of whether an organization member has permission to invite others to join the organization, they can't directly obtain the Invite QR Code in the Lark app.

The Invite QR Code is the same as the Team QR Code. There is no difference in their usage. By upgrading to version 5.2 or above, you will see Invite QR Code.

II. Steps

When the organization administrator or another member shares the Invite QR Code with you, you can use the following methods to join the organization:

If you have never created a Lark account

Use any app to scan the Invite QR Code, and enter your phone number and your name when prompted to complete the verification process to join the organization. After joining, you can download the Lark app and by logging in with your email or phone number on the login page, you can successfully enter your organization.

If you have already created a Lark account

Open the Lark mobile app and log in. Tap + > Scan QR Code to scan the QR code and confirm you want to join the organization. After doing this, you can join and switch to the organization automatically.

III. FAQs

Where can I download Lark?

You can search for and download Lark from the Android and Apple app stores, or you can download the app version you need directly from the official Lark website.

I followed the procedure. Why does the page notify me to wait for approval?

Out of security concerns, some organizations may enable the administrator verification system for adding new members. In this case, please wait. You will be notified via SMS or email when your request is approved.

I have joined an organization successfully. Why can't I see my new organization?

This is usually because multiple accounts are in use. You can find the icon of the new organization in the navigation bar of the desktop app. Alternatively, you can tap your profile photo on the mobile app to open the navigation bar there. Select the icon of the new organization to enter the organization.

After scanning someone's QR code, they are displayed as an external contact. Is this normal?

This means you have scanned a personal QR code. Lark has Invite QR Codes, personal QR codes, and group QR codes. Please ensure that you have received the Invite QR Code. Only by scanning the Invite QR Code can you successfully join the organization.

Why can't I still join an organization after scanning a QR Code?

Lark has Invite QR Codes, personal QR codes, and group QR codes. Please ensure that you have received the Invite QR Code. Only by scanning the Invite QR Code can you successfully join the organization.