FAQ | How to use automatic multiple approval?

Q: What's the automatic multiple approval function?

A: If the same person is the approver for multiple steps, once approval is given for one step, all the other steps will also be approved.

Q: What are the situations where automatic multiple approvals can be used?

A: Such a situation will occur in an approval process with multiple steps where an approver has assumed various roles. For example, in a 2-level approval with a "Direct Manager - Direct Department Supervisor" structure, where an approver is both the applicant's direct manager and direct department supervisor.

Q: What are the situations where automatic multiple approval can't be used?

A: In any of the following situations, automatic multiple approval can't be used, and the approver will still have to give approval at each step:

•When the information on the approval form is changed during the approval period. For example, if the reimbursement amount was originally 100, but it's changed to 1,000 during the approval period.

•When the same approver has different permissions at different steps. For example, he can't read the form field on the first step, but can read it on the second step.

•When a Doc needs to be approved a second time because it was transferred or sent back, or an approver was added. For example, previous approval was already granted, but an approver was added, so re-approval is required.

•When the node goes through the process of When approver is empty, and the approver in this process is the same person as in the previous process. For example, the first node was reviewed by A. The second node will go through the process of When approver is empty and the approval owner continues to be A since there is no approver in the second node. In this case, A needs to review the second node.

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