FAQ | How to start or join a meeting?

Q: How can I start a video meeting?

A: You can start a video meeting from a private or group chat by either clicking the video camera icon in the upper right corner, by clicking the + icon - New Meeting above your feed menu, or by clicking the video camera icon directly from an event card.

From a private or group chat:

From the + icon above your feed menu:

From an event card:

Q: How can I join a video meeting?

A: You can join a video meeting from an invitation, by entering a meeting ID, or by answering a call.

From an Invitation:

Click Join to accept the invitation and join the video meeting.

By entering a meeting ID:

If you've received a 9-digit meeting ID, click the + icon above your feed menu. Click Join Meeting, enter the meeting ID and select Join.

By answering a call:

When a meeting participant invites you via a direct call, you'll see a pop-up notification. Click Accept to join the meeting.

Q: How can I add rooms for a meeting?

A: You can add rooms for a meeting on desktop or mobile app.

Desktop: Use Calendar to add an event. Then click Edit an event on the event card and click Add rooms. You can also decide whether to send invitations to new guests.

Mobile: Click Calendar on the mobile app. Then add a meeting and click the pencil icon on the upper right corner to Add guests and Add rooms. You can also decide whether to send invitations to new guests.

Q: Can I participate in multiple video meetings at the same time?

A: Currently you can only join one meeting using the same device. If you want to participate in various meetings, you can use different devices. For instance, use desktop app to participate in a meeting, and use mobile app or another computer to participate in another.

Q: How can I invite people who aren't in the group to participate in a video meeting?

A: There are two methods to invite others to join the current meeting:

Method 1: Invite someone by directly calling them. Choose an option:

•Open the suggestions list. If you find the person you want to invite, click the Call icon next to their name.

•Search for the person you want to invite and click the Call icon next to their name.

Method 2: Share a meeting invitation. click the Share icon next to the search box.

Q: What's the maximum number of participants Lark support on a video meeting at the same time?

A: Now Lark supports 100 participants to join a video meeting at the same time with high-quality screen sharing and document collaboration. The livestream feature supports one million people online audience. For more details about meetings, click here!

Note: For Windows and Mac, the minimum app version required is V3.18.2. For iPhone and Android, it is V3.18.3. For iPad, it is V3.19.5.

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