Q: How can I add users outside my team as contacts?
A: You can add them as external contacts. The specific steps are as follows:
1. Find Your QR code or link.
Mobile app: Click your profile Photo - My QR Code. You will find both your QR code and link there.
- Desktop: Click your profile photo - Add Contacts, and you can choose to share your link or QR code.
2. Share the QR code or link with your friends to invite them to Lark. Once they accept your invitation, you can find them in Contacts - External Contacts or simply by searching their names.
Note: The person to be added needs to enable Allow people to add me by chat or QR code & profile link in Settings - Privacy, otherwise they cannot receive your invitation.
Q: How can I add colleagues as contacts?
A: You don't need to manually add internal colleagues as contacts. They've already been added as your contacts. You can directly enter their name in the search bar to find them.
Q: Why can't others add me as a contact?
A: You need to enable Allow people to add me by chat or QR code & profile link in Settings - Privacy. If this option is disabled, others cannot add you.
Q: How to delete external contacts?
Mobile app: Click Contacts at the bottom and go to External Contacts. Slide left on the contact you want to delete, and you can see a Delete button in red color.
Desktop: Go to Contacts - External Contacts. Hover your mouse over the contact you want to delete, and you can see a Delete button in red color.
💗 If you have more questions, please click on your profile photo - Contact Support to chat with a customer service agent.