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    Email | Administrators migrate emails

    I. Intro
    Lark Mail provides the feature of migrating historical emails. The original email service only needs to support the IMAP protocol to migrate the original email to Lark Mail.
    II. Steps
    1. 1.​Enter Admin, go to Settings and select Data Migration. Click Email migration.
    1. 2.​Select the target domain to migrate emails and click Next.
    1. 3.​Select email server, enter IMAP and port. Enter account and password to verify. Click Next.
    1. 4.​Select deadline for email migration and click Next.
    Note: The team members need to finish migration before the deadline, please make sure they have enough time to migrate.
    1. 5.​Start migration and you can view migration status.
    III. FAQs
    Is there any storage limit for Lark Mail?
    Lark Mail offers each tenant 500 GB of mail storage for free. When the storage is insufficient, you can purchase extra services.
    What if the verification takes more than 24 hours and still fails?
    1. 1.​Make sure that all record parameters are configured correctly.
    1. 2.​Contact customer service of the domain provider to ensure that the records are in effect.
    1. 3.​If you've done the above and still fail, please contact Lark Customer Service.

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