I. Intro

Bots are a type of automated program that serves a range of useful functions, from sending users information to engaging in simple interactions.

Add bots to group chats to start sharing messages with group members in real time and collaborate more efficiently. Reminder bots, for example, keep team members on track by sending them reminders.

Note: You can add up to 15 bots to a single group.

II. Steps

1. Add a bot to a group

Desktop

In a group chat, click the Settings icon. Go to the Bots tab and click Add Bot, and select the bot you'd like to add. Group members can start using the bot right away.

Mobile

In a group chat, click ... to enter Settings. Select BOTs > Add, navigate to the bot you want and click Add.

There are two types of bots: app and custom.

App Bot

If you are a developer and would like to develop a bot, you can refer to the developer documentation Quickly develop a bot.

Bots from Lark apps, third-party apps, and custom apps can be added to a group. Some bots must be configured after being added (e.g. Asana Connector), while others simply require you to @the bot to use its functions (e.g. Reminder). For user guides of specific bots of different apps, refer to the help doc of the apps.

Custom bot

You need to have experience with coding or app development before configuring a custom bot. Developers can refer to the Custom bot guide to build a custom bot.

Custom bots are a special type of group bot. With associated configuration and development, custom bots can receive information from external systems and send it to chat groups via webhook.

Note: Custom bots are currently not available on Lark Mobile.

2. View and edit bots

To view the profile information of a bot in your group, select Settings > Bot and click on the bot to view its name, description, developer, and other attributes. You can also remove the bot from the current group.

Note: For custom bots, you can also edit its name, description, and security settings. Only custom bots added by internal members are editable. You cannot edit the custom bots added by external members outside your organization.

3. Remove a bot

Go to Settings > BOTs, hover over the bot, and click the Trash icon on the right.

III. FAQs

How do I interact with a chat bot after adding it into a group?

Functions and capabilities of chat bots vary. To find out more about the bot, you can:

@mention the bot in the chat. The bot might respond with instructions.
If that doesn't work, click the bot's profile photo to open up the bot card. There, you can find the developer's contact information and contact the developer for assistance.