- 1.View user and ticket information
- 2.Add ticket tags
- 3.Add ticket review
- 4.End of service (close a ticket)
- •Desktop app: Click End Service in the upper right corner.
- •Mobile: Click End Service at the bottom of the page.
How can we help?
Updated N days ago
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Help Desk | Get started on Help Desk
Help Desk | Create a Help Desk
Help Desk | Manage Help Desk (for administrators)
Help Desk | Set and edit FAQs
Help Desk | Adjust settings
Help Desk | Use the Ticket Center
Help Desk | How to set up custom ticket fields
Help Desk | Use Agent Management
Help Desk | Filter and export reports
Help Desk | Set up business hours
Help Desk | Use Satisfaction Survey
Help Desk | How to assign tickets based on skills?