If you encounter a failure when using a feature, you can troubleshoot by referring to the following hardware requirements. This will help you identify the problem and improve your experience using Lark.
PC Client
Mac
Component | Minimum |
CPU | 4-core |
OS | Mac OS X 10.11 or later |
Memory | 4 GB or above, 8 GB recommended (especially when GPU is unavailable) |
Hardware | None |
Network | About 200 Kbps for both uploading and downloading |
Windows
Component | Minimum |
CPU | 4-core |
OS | Windows 7 or later |
Memory | 4 GB or above, 8 GB recommended (especially when GPU is unavailable) |
Hardware | None |
Network | About 200 Kbps for both uploading and downloading |
Mobile Client
IOS
Component | Minimum |
OS | 11.0 |
Memory | 1GB |
Hardware | 500 MB of available disk space or above |
iPad
Component | Minimum |
OS | 11.0 |
Memory | 1GB |
Hardware | 500 MB of available disk space or above |
Android
Component | Minimum |
OS | 5.1 |
Memory | 1 GB (4 GB at the minimum to use the Magic Share feature) |
Hardware | 500 MB of available disk space or above |