Note: Please upgrade to Version 5.2 or above to use this feature.

I. Intro

If you have been accidentally added to an organization or have resigned from an organization, you can voluntarily leave the organization, that is, delete your account connected with the organization.

Note: After you leave an organization, the Docs and other resources you owned as a member of the organization will be transferred to your direct manager. If there is no direct manager, they will be transferred to your department supervisor. If there is no department supervisor, these resources will be deleted. Within 90 days after the Docs are deleted, super administrators using Business or a higher version of Lark can recover them in the Terminated member list. If you hope to rejoin the organization at a later date, you must contact a super administrator or an administrator with contacts permissions. However, you won't recover your resources when you rejoin the organization. Please proceed with caution.

The organization founder can transfer the founder identity before leaving the organization using the procedure below. Organization members can directly use the following procedure to leave the organization.

II. Steps

1.To start the deletion process (leave organization process), click your profile photo > Settings > Account and Security > Go to Account Security Center > Delete Account on the desktop app. On the mobile app, tap your profile photo > Settings > Account Security Center > Delete Account and tap Delete.

2.Click Continue to open the deletion confirmation page. Confirm that the account to be deleted meets the stated conditions, select the box for the Deletion Agreement, and click Confirm Deletion.

3.Select the reason for deletion, click Next, complete authentication, and click Confirm Deletion. In the pop-up confirmation window, click Confirm.

4.Once the account is deleted (you left the organization successfully), all devices logged in to the account will be automatically logged out.

III. FAQs

I have clicked Delete Account but can't leave the organization. What should I do?

1.If you are the organization founder, you can't leave the organization before transferring the founder identity to another user.

2.If your current account has been frozen, banned, or suspended, you won't be able to leave the organization. In this case, contact an administrator for assistance.