Facebook Pages Connector allows you to connect Lark with your Facebook account to manage your Facebook pages through automated workflows of Zapier, the online automation tool.

I. Intro

About Facebook Pages

Pages are places on Facebook where artists, public figures, businesses, brands, organizations and nonprofits can connect with their fans or customers. When someone likes or follows a Page on Facebook, they can start seeing updates from that Page in their News Feed. For more information on how to make good use of this feature for businesses, see Facebook documentation Create a beautiful online home for your business.

About Facebook Pages Connector

Facebook Pages connector is an app developed based on the capabilities of Zapier, the popular online automation tool. Facebook Pages Connector offers a place for you to set up and centrally manage automated workflows that are just between Lark and Facebook Pages.

By automating things between Lark and your Facebook Pages account, you can get notified of most updates happening in your Facebook Pages account like new posts and recommendations, all without leaving Lark. For more possibilities between Lark x Facebook Pages integrations that can be achieved through Zapier, see Lark + Facebook Pages Integrations by Zapier.

You can install the Facebook Pages Connector app from the Lark App Directory. In case you see an alert that Facebook Pages Connector hasn't been enabled or installed in your organization, contact your administrator to enable it for your tenant.

Tips: For team administrators, we recommend that you enable the "Allow Members to install apps in the App Directory" feature in the admin console, so your members can install Facebook Pages Connector themselves. For more information, see Workplace | How regular users can install apps from the Lark App Directory？

Facebook Pages Connector runs on both desktop and mobile while it's recommended to use the desktop version for better user experience.

Prerequisites

To set up and use the Facebook Pages Connector, you will need:

•A Facebook account

•A Facebook page created by you

•A Zapier account

•Access to the Zapier Connector

•Knowledge of how Zapier works

II. Steps

1. Connect to your Zapier account

Launch Facebook Pages Connector from the Lark Workplace, and click Connect to Zapier. Log in to your Zapier account and authorize the app to use the required permissions by following the prompts on screen.

Note: There are known issues when logging in via Facebook. We recommend that you use an alternative login method.

Once the Facebook Pages Connector is connected to your Zapier account, you are navigated to the homepage of the app.

2. Create new Lark + Facebook Pages integrations

Now you can start building workflows between Lark and Facebook Pages.

In the app homepage Create new Lark + Facebook Pages integrations section, check Popular templates for some templates you can start with.

To use a template, click Try it to open the configuration page in your Web browser.

Note: If you have never signed in to Zapier in this Web browser before, in this step you'll need to do that first before continue.

Click Go to Advanced Mode at the bottom of the page to specify all required fields in the workflow. Make sure to test the triggers and actions in your workflow before you turn it on.

If the provided templates don't cover all your scenarios, go to Build customized workflows where you can mix and match the triggers and actions for your custom workflow. For more information about how to create a customized workflow in Zapier, see Zapier official documentation How to create a Zap.

Note: If the actions of your workflow involve sending private or group messages in Lark, note that the associated messages will be sent by the Zapier Connector bot.

3. Manage existing Lark + Facebook Pages Integrations

The app homepage Manage existing Lark + Facebook Pages integrations section displays the Lark + Facebook Pages workflows that are associated to your current Lark account. Select a workflow to edit it in your Web browser.

4. Offboarding

To disconnect your current Zapier account from Lark, select the profile icon at the top-right corner and click Log Out. Next time you can log in to the same Zapier account without entering the credentials.

To switch to a different Zapier account, you must also exit the Facebook Pages Connector by clicking your profile image > Log Out. Then you can connect to your other Zapier accounts.

5. Getting Support

At the top-right corner of the app, click the question icon to view this article. Click the headset icon to chat with your Lark Assistant for further help.

III. FAQs

Can I use the Facebook Pages Connector in conjunction with Zapier.com ?

Yes you can do it either within our app or directly on Zapier site but only Facebook Pages x Lark Zaps will show up here in the app.

When I try to create a Zap from a template, although I complete and turn it on, it doesn't seem to work, and the test also fails. Why?

Make sure you have entered Go to Advanced Mode during the set-up, filled in all required fields and tested the triggers and actions before you turn it on.

When I try to set up a Zap involving sending messages to Lark group chats, why can't I find the chat I want from the list of chats on Zapier?

You'll need to add the Zapier Connector bot into a Lark group chat before the chat can appear for selection.

Why the Zap I have successfully set up between Lark and Facebook Pages doesn't show up in the "Managing existing Lark + Facebook Pages Integrations"?

Please double check the Lark account you used for setting up this Zap is exactly the same as your current Lark account (same identify and same tenant). Otherwise, it won't show up.