Microsoft Outlook Connector allows you to connect Lark with your Microsoft account to manage your Outlook through automated workflows of Zapier, the online automation tool.

I. Intro

About Microsoft Outlook

Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft Office suite. Though primarily an email client, Outlook also includes such functions as calendaring, task managing, contact managing, note-taking, journal logging, and web browsing. For more information on how to use Microsoft Outlook, see Microsoft documentation Microsoft Outlook.

About Microsoft Outlook Connector

Microsoft Outlook connector is an app developed based on the capabilities of Zapier, the popular online automation tool. Microsoft Outlook Connector offers a place for you to set up and centrally manage automated workflows that are just between Lark and Microsoft Outlook.

By automating things between Lark and your Microsoft Outlook account, you can get notified of most updates happening in your Microsoft Outlook account like new events, contacts and emails, all without leaving Lark. For more possibilities between Lark x Microsoft Outlook integrations that can be achieved through Zapier, see Lark x Microsoft Outlook Integrations by Zapier.

You can install the Microsoft Outlook Connector app from the Lark App Directory. In case you see an alert that Microsoft Outlook Connector hasn't been enabled or installed in your organization, contact your administrator to enable it for your tenant.

Tips: For team administrators, we recommend that you enable the "Allow Members to install apps in the App Directory" feature in the admin console, so your members can install Microsoft Outlook Connector themselves. For more information, see Workplace | How regular users can install apps from the Lark App Directory？

Microsoft Outlook Connector runs on both desktop and mobile while it's recommended to use the desktop version for better user experience.

II. Prerequisites

To set up and use the Microsoft Outlook Connector, you will need:

•A Microsoft Outlook account

•A Zapier account

•Access to the Zapier Connector

•Knowledge of how Zapier works

III. Steps

1. Connect to your Zapier account

Launch Microsoft Outlook Connector from the Lark Workplace, and click Connect to Zapier. Log in to your Zapier account and authorize the app to use the required permissions by following the prompts on screen.

Note: There are known issues when logging in via Facebook. We recommend that you use an alternative login method.

Once the Microsoft Outlook Connector is connected to your Zapier account, you are navigated to the homepage of the app.

2. Create new Lark + Microsoft Outlook integrations

Now you can start building workflows between Lark and Microsoft Outlook.

In the app homepage Create new Lark + Microsoft Outlook integrations section, check Popular templates for some templates you can start with.

To use a template, click Try it to open the configuration page in your Web browser.

Note: If you have never signed in to Zapier in this Web browser before, in this step you'll need to do that first before continue.

Click Go to Advanced Mode at the bottom of the page to specify all required fields in the workflow. Make sure to test the triggers and actions in your workflow before you turn it on.

If the provided templates don't cover all your scenarios, go to Build customized workflows where you can mix and match the triggers and actions for your custom workflow. For more information about how to create a customized workflow in Zapier, see Zapier official documentation How to create a Zap.

Note: If the actions of your workflow involve sending private or group messages in Lark, note that the associated messages will be sent by the Zapier Connector bot.

3. Manage existing Lark + Microsoft Outlook Integrations

The app homepage Manage existing Lark + Microsoft Outlook integrations section displays the Lark + Microsoft Outlook workflows that are associated to your current Lark account. Select a workflow to edit it in your Web browser.

4. Offboarding

To disconnect your current Zapier account from Lark, select the profile icon at the top-right corner and click Log Out. Next time you can log in to the same Zapier account without entering the credentials.

To switch to a different Zapier account, you must also exit the Microsoft Outlook Connector by clicking your profile image - Log Out. Then you can connect to your other Zapier accounts.

5. Getting Support

At the top-right corner of the app, click the question icon to view this article. Click the headset icon to chat with your Lark Assistant for further help.

IV. FAQs

Can I use the Microsoft Outlook Connector in conjunction with Zapier.com ?

Yes you can do it either within our app or directly on Zapier site but only Microsoft Outlook x Lark Zaps will show up here in the app.

When I try to create a Zap from a template, although I complete and turn it on, it doesn't seem to work, and the test also fails. Why?

Make sure you have entered Go to Advanced Mode during the set-up, filled in all required fields and tested the triggers and actions before you turn it on.

When I try to set up a Zap involving sending messages to Lark group chats, why can't I find the chat I want from the list of chats on Zapier?

You'll need to add the Zapier Connector bot into a Lark group chat before the chat can appear for selection.

Why the Zap I have successfully set up between Lark and Microsoft Outlook doesn't show up in the "Managing existing Lark + Microsoft Outlook Integrations"?

Please double check the Lark account you used for setting up this Zap is exactly the same as your current Lark account (same identify and same tenant). Otherwise, it won't show up.