You can only recall emails when: the email was sent within 24 hours, it hasn't been read, and the recipient and sender of the email have the same domain.

I. Intro

You can recall an email within 24 hours of sending it, provided that it hasn't already been read by the recipient, and their email shares the same domain. The recipient will receive a recall notice.

II. Steps

Find the target email in Sent, then click the ··· icon on the right hand side > Recall.

After recalling an email, you can click Details to check its Recall details. If there are multiple recipients, you'll be able to view the recall details for each one.

III. FAQs

What's the difference between recall and undo send?

Recall: You can recall an email within 24 hours of sending it, provided that the email hasn't already been read by the recipient. The recipient will receive a recall notice.

Undo send: You can undo send within 5-20 seconds after clicking the Send button. The email will not reach the recipient's mailbox and they won't be notified.

IV. Related

Undo send an email

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