Only super administrators can configure trust parties. This feature is currently in beta. Please contact or your Customer Success manager to apply for test use.
Trust party refers to a cross-party management mechanism on Lark, aiming to help companies carry out safe and efficient cross-company collaborative tasks. Lark supports establishing a trust party relationship between two organizations. The super administrator can set shared organizational structure scope with the trust party. After establishing the trust party relationship, shared members do not need to add each other as contacts to conduct cross-party collaboration. Super administrators can set rules for access to contacts for their organization.
II. Applicable scenarios
An organization can establish separate links with several other organizations. They can also set separate organizational structure sharing scopes and rules for access to contacts for different organizations. Two common trust party scenarios are shown in below:
If your company has a fixed partnership with another external company (for example, your supplier, merchandiser, distributor, agent, vendor, and franchise store) with whom you frequently communicate and collaborate, you can use Trust party to set up a mutual link with this partner, and control the Member scope shared with them. You can also set the Sharing scope by Departmentor Member, and unlink at any time.
After linking, company members can conduct one-stop, cross-company communication in Lark. This eliminates the need for constant switching between apps.
Note: The external company with whom you want to set up a link must also use Lark. You can advise them to sign up for their own Lark account.
- 2.Company and outsourcers
If you have a large number of outsourcing members who require basic communication and collaboration with internal regulars, you may want them to have minimal permissions. For example:
- •Unable to search for your company's regulars
- •Unable to view your company's organizational structure
- •Unable to access your company's apps
- •Unable to access your company's Docs
- •Unable to access your company's calendar
After setting up an individual outsourcing party on Lark, you can completely separate resources and permissions, and assign mutual exchange scopes by linking regular parties and outsourcing parties. For example: Only members of specified departments can access all outsourcing employees, and Outsourcing employees have no access to regular members. This can ensure security and meet outsourcing management needs on communication and collaboration channels.
III. Communication and collaboration scope for mutual exchange with a trust party
After a link has been set up between two organizations, members on both sides do not need to add each other as friends. This can help promote mutual exchange in communication and collaboration. The following scopes of mutual exchange are currently supported:
- •Conditional mutual exchange:
- •Docs: The super administrator must allow external sharing of files in the Lark Admin settings.
- •Lark Minutes: The super administrator must allow external sharing of minutes in the Lark Admin settings.