Wiki is a content management system designed for organizations. It leverages crowd contributions to improve companies' knowledge tracing, dissemination, and sharing efficiency, reduce the impact of staff turnover, and lower internal knowledge transfer costs.
Wiki is composed of multiple workspaces. A workspace comprises multiple document pages.
Workspace is a basic component of Wiki and a knowledge system of different types within the company. A workspace comprises multiple document pages grouped by level and ownership structure. Each workspace contains the following content:
- ◦Personal Favorites: Show your personal favorite pages in this workspace.
- •Page tree: Each workspace comprises a series of document pages. The ownership structure of these document pages is represented in a tree view, which is called Page tree.
- •Trash: Display deleted pages in this workspace.
- •Document page: Displayed on the right side of the workspace. After clicking an item on the page tree, the corresponding document content will appear on the right.
Access to Wiki
Click Docs in the left navigation bar of the app and select Wiki.
- •Method 2: Open the web version of Docs, click Wiki in the navigation bar on the left.
Tap Docs in the left navigation bar of the mobile app and select Wiki.
Click a cover on the Wiki homepage to go to the corresponding workspace.
Note: The homepage of Wiki will only display the workspace for which you have member or administrator permission.
View workspace information
After entering a workspace, click Workspace information in the lower left corner to view the relevant information of a workspace, including: name, cover, introduction and administrator.
Search for content
- •Search for and visit the content you have permission for in the search boxes on the Wiki home page and in workspace.
- •Enter keywords in the search box at the top of the desktop client to search for and read a Doc that you have permission to access, including Wiki Docs.
Collapse, expand, and edit navigation bar
- •Collapse panel: Once you move the cursor over the navigation bar panel, a Collapse button will be shown at the top. You can click the button to collapse the navigation bar panel.
- •Expand panel: When a navigation bar is collapsed, you can click the Expand panel button at the top of the panel to expand the panel.
- •Adjust the width of the panel: Move the cursor to the position of the dividing line between the navigation bar panel and the Docs details page, and then drag the dividing line to adjust the width of the panel.
Hide and pin Docs directory
- •Hide Docs directory: Once you move the cursor over the Docs directory, a Hide directory button will be shown at the top. Click the button to hide the Docs directory.
- •Pin the Docs directory: When the Docs directory is collapsed, move the cursor to the small horizontal line next to the directory location to expand the directory again. Click Pin directory at the top of the directory to keep the directory.
Save to Favorites
You can save the workspace to Favorites, and also save the pages in the workspace to Favorites.
- 1.Save workspace to Favorites
On the homepage of Wiki, click Favorites at the top right of the cover of the workspace to save this workspace to Favorites so that you can quickly find it on the homepage of Wiki.
- 2.Save workspace page to Favorites
The saved pages in Favorites will be displayed in Personal favorites at the top of the page tree, which is convenient for you to view Docs.
- •Method 1: On the page tree, click the ... button at the top right of the page > Save pages to Favorites, you can save this page and all sub-pages under it to Favorites.
- •Method 2: Click the ... button at the top right of the document page > Add to Favorites, you can save this page and all sub-pages under it to Favorites .
- •Method 3: Click the star button on the right side of the Docs title to save the page to Favorites.
Note: Members of the workspace can only save the pages that they can see in the workspace to Favorites.
Learn more about permissions
Create a page
Note: Only users with full access or edit permissions for the page can create new sub-pages under it.
- •Method 1: In the page tree, find the location at which to add a sub-page, and click + on the right. Then, select New Docs, New Sheets, New MindNotes, or New Bitable to create a new blank page of the corresponding type.
- •Method 2: Enter the workspace and click + at the upper-right. Then, select New Docs, New Sheets, New MindNotes, or New Bitable and select the destination location at which to create a new page.
Batch move existing docs
Batch import of existing docs, sheets, MindNotes, and Bitables are supported in Wiki. Up to 20 items can be imported per batch.
Only the owner of the imported docs and the user who has the edit permissions for the target node can perform the batch import action. The imported docs will be moved from My Space to Wiki and cannot be accessed from My Space.
- •In the page tree, click the + button on the right side of the page > Move Docs to Wiki.
- •In the Select documents pop-up window, search for and select the docs you want to import, then the selected docs will appear in the selected area on the right side of the pop-up window. Click Confirm.
- •The page will show a prompt reminding you that docs moved to Wiki cannot be accessed from other interfaces. Click Move in the lower-right corner to perform to the next action.
- •In the Confirm permission change window, review the permission change information and click Confirm Change if the information is correct.
Import local files as new online docs
Method 1: In the page tree, click + to the right of the page and select Import as new Docs to upload and convert local files into Feishu docs and add them as sub-pages of the current page.
Method 2: Go to a workspace, click + in the upper-right corner of the page, and select Import as new Docs. Then, select the destination location and format of the files to import.
Select the file format to import
- •Select Confluence to import existing content from Confluence (.zip files should be within 3.5 GB).
- •Select Microsoft Word to import .doc or .docx files and convert them to docs.
- •Select Microsoft Excel to import .xls or .xlsx files and convert them to
- •Select CSV to import .csv files and convert them to
- •Select XMind & FreeMind & OPML to import .xmind, .mm, or .opml files and convert them to
Upload local files
Method 1: In the page tree, click + to the right of the page and select Upload new file to upload local files in their original formats (individual files cannot exceed 10 GB).
Method 2: Go to a workspace, click + in the upper-right corner of the page, and select Upload new file (individual files cannot exceed 10 GB). Then, select the destination location of the uploaded files and the local files to upload. The uploaded files will remain in their original formats.
Create a shortcut
A shortcut refers to a link that references docs, so that docs can be accessed from multiple interfaces. You can use the Create a shortcut feature to link a document to different page trees, or place it at different locations in the same page tree.
Note: Only users with full access or edit permissions for the page can create shortcuts on sub-pages.
- •Method 1: In the page tree, click the ... button to the right of the page, select Add shortcut to, and select the destination location. This creates a doc shortcut at the selected location.
- •Method 2: Click the ... button in the upper-right corner of the document page, select Add shortcut to, and select the destination location to create a doc shortcut at the selected location.
Move and drag pages
- •Method 1: In the page tree, click the ... button > Move to at the top right of the page to move Docs to another location in the current workspace or to another space.
- •Method 2: Long press and drag Docs, you can directly drag Docs to the destination location.
Note: Users who have all permissions for the moved page, the edit permission for the parent page of the moved page, and the edit permission for the target node can successfully move and drag.
In the page tree, click the ... button at the top right of the page > Delete or Delete shortcut to delete the page and all sub-pages under it. The deleted content will go to Trash and can be restored within 180 days.
Note: Users who have all permissions for the deleted page and its sub-pages can delete this page and all its sub-pages.
Enter the workspace, click Trash at the bottom of the page tree on the left, find the page you want to restore, and click the restore button on the right to restore the page and all sub-pages under it.
Note: Only the deleted parent page will be displayed in Trash, and the sub-page will not be displayed temporarily.
Only users with all permissions for the restored page can see and restore the deleted page in Trash.
Workspace members can only see the pages they deleted in Trash.
Create a copy
Open the page you want to create a copy of, click the ... button in the upper right corner of the page > Create copy, and select the destination location to create a copy at the destination location.
Note: If the Create copy function is not displayed in the ... More button in the upper right corner, it means that you do not have the permission to create a copy of this Doc.
How can a normal user create workspaces?
Currently, only Wiki administrators can create workspaces. To create a workspace, contact your company's Wiki administrator.
Can users outside the organization request to read the content in the workspace?
Why do different users see different content in a workspace?
In a workspace, each user will only see the content he or she has permission to view. Users with different permissions will see different content.
How can I apply to become a workspace member?
Currently, you cannot apply by yourself. To become a member or administrator, please contact the administrator of the relevant workspace.
Who is the Wiki administrator?
Click for more information.