How can we help?
Beginners' guide | Use OTP (one-time password)
FAQ | Contacts Assistant
FAQ | How to submit an account appeal？
FAQ | Use two-step verification
FAQ | Fix Lark login problems on desktop
FAQ | How to leave a team?
FAQ | How to adjust the expiration time of team invitation methods?
FAQ | How can admins invite team members?
FAQ | How can team members invite other members?
FAQ | How to delete a Lark account？
FAQ | Differences between login credential and contact info
FAQ | Get and use Team QR Code
System and Version
FAQ | How can I modify my default browser?
FAQ | Proxy configuration guide for company intranet Lark users to use audio and video meetings
FAQ | Configure Network Proxy Mode
FAQ | Hardware requirements for using Lark
FAQ | Which browsers does Lark Web support?
FAQ | How to Fix Windows Installation Problems?
FAQ | How to check proxy settings?
FAQ | Why Lark has a high memory usage?
FAQ | How to resolve plugin conflicts?
FAQ | How to enable Lark notifications?
FAQ | How to allow people to find me?
FAQ | How to edit my name?
FAQ | Switch between teams
FAQ | How to change the display language?
FAQ | How is Lark's storage calculated?
FAQ | What is Lark Admin?
FAQ | How to manage all-staff and department groups?
FAQ | How to change department group owner?
FAQ | Get Enterprise IDs
FAQ | Batch export member information or contacts
FAQ | Customize member types
FAQ | How to create a department and set supervisors?
FAQ | How to set company administrators?
FAQ | What's the difference between Super Administrator and Administrator?
FAQ | How to disband a company?
FAQ | What's the purpose of Employee Type in Contacts
FAQ｜How to host 350-participant meetings?
FAQ | How to start or join a meeting?
FAQ | What browsers can I use to watch livestreams?
FAQ | How to share screen and Docs?
FAQ | How to host meetings with up to 1000 participants?
FAQ | Can I remove or mute participants in a meeting?
FAQ | Why is there no sound on video meetings?
FAQ | How to use remote control and annotations in screen sharing?
FAQ | Which domains and IP addresses need to be allowlisted for Meetings?
FAQ | Can I answer phone calls while on a video meeting?
FAQ | What's Swift Mode?
FAQ | Is my meeting encrypted?
FAQ | Batch add documents and files to a folder
FAQ | Cloud file capacity FAQs
FAQ | Request file access permissions for others
FAQ | Size limits for uploading and previewing files in Docs
FAQ | What are the upper limits for Lark Docs?
FAQ | How to set row height and column width in Sheets？
FAQ | Why can’t I find results in Sheets using the VLOOKUP function?
FAQ | What's a green triangle in the upper-left corner of a cell in Sheets?
FAQ | What features does Docs support?
FAQ | Recommended extension for using Docs
FAQ | Set the numbering in a document's numbered list
FAQ | How to create, copy and restore Docs?
FAQ | How can I recall a message?
FAQ | How to pin, forward, delete, favorite and select messages?
FAQ | How to create a group and invite others to the group?
FAQ | How to send files and rich text messages?
FAQ | How to use message threads?
FAQ | How to check the reading status of my messages?
FAQ | How to check unread messages?
FAQ | How to add stickers?
FAQ | How to Buzz a message?
FAQ | How to avoid being distracted by too many messages?
FAQ | How to mark a chat for later?
FAQ | How to take a screenshot?
FAQ | Meeting Group Assistant
FAQ | Calendar Assistant
FAQ | Mark an event participant as optional
FAQ | Differences between public and all-staff calendar
FAQ | How to create and manage meeting groups?
FAQ | How to import other calendars to Lark?
FAQ | How to invite others to an event?
FAQ | How to set default event notification time?
FAQ | How to change the time of an event?
FAQ | Why can't I use Health Report?
FAQ | How to use bots to send messages?
FAQ | How to use automatic multiple approval?
FAQ | Unable to use new features of Mini-Program?
FAQ | Who is in charge of app review?
FAQ | How to enter Attendance Admin and Approval Admin?
FAQ | What should I do if the leave duration is displayed incorrectly?
FAQ | Why did I fail to add the monitored callback address?
FAQ | What is the word limit and file size limit for Approval attachments?
FAQ | How to request a correction?
FAQ | Will Open_id change?
FAQ | Difference between attendance managers and group owners?
FAQ | Can I mention a contact when composing an email?
FAQ | Does Lark Mail support binding a personal email account?
FAQ | Cautions for email migration and troubleshooting
FAQ | Why did files get blocked?
FAQ | How to purchase a domain?
FAQ | How do administrators manage domains?
FAQ | What do I need to know about Lark?
FAQ | How to contact Customer Support?
FAQ | How to capture screenshots with MacOS 10.15