FAQs｜Set up or modify your security code

FAQ｜Manage my logged in devices on Lark

FAQ｜How to recover my Lark account?

Beginners' guide | Use OTP (one-time password)

FAQ | Contacts Assistant

FAQ | How to submit an account appeal？

FAQ | Use two-step verification

FAQ | Fix Lark login problems on desktop

FAQ | Leave a team

FAQ | How to adjust the expiration time of team invitation methods?

FAQ | How can admins invite team members?

FAQ | How can team members invite other members?

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FAQ | Configure your company's intranet firewall domain and allowlist

FAQ | How can I modify my default browser?

FAQ | Proxy configuration guide for company intranet Lark users to use audio and video meetings

FAQ | Configure Network Proxy Mode

FAQ | Hardware requirements for using Lark

FAQ | Which browsers does Lark Web support?

FAQ | How to Fix Windows Installation Problems?

FAQ | How to check proxy settings?

FAQ | Why Lark has a high memory usage?

FAQ | How to resolve plugin conflicts?

FAQ | How to enable Lark notifications?

FAQ | How to allow people to find me?

FAQ | How to edit my name?

FAQ｜Switch between teams

FAQ | How to change the display language?

FAQ｜Send emails using mailing list addresses

FAQ | How is Lark's storage calculated?

FAQ | What is Lark Admin?

FAQ | How to manage all-staff and department groups?

FAQ | How to change department group owner?

FAQ | Get Enterprise IDs

FAQ | Batch export member information or contacts

FAQ | Customize member types

FAQ | How to create a department and set supervisors?

FAQ | How to set company administrators?

FAQ | What's the difference between Super Administrator and Administrator?

FAQ | How to disband a company?

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FAQ｜How to host 350-participant meetings?

FAQ | How to start or join a meeting?

FAQ | What browsers can I use to watch livestreams?

FAQ | How to share screen and Docs?

FAQ | How to host meetings with up to 1000 participants?

FAQ | Can I remove or mute participants in a meeting?

FAQ | Why is there no sound on video meetings?

FAQ | How to use remote control and annotations in screen sharing?

FAQ | Can I answer phone calls while on a video meeting?

FAQ | What's Swift Mode?

FAQ | Is my meeting encrypted?

FAQ | Batch add documents and files to a folder

FAQ | Cloud file capacity FAQs

FAQ | Request file access permissions for others

FAQ | Size limits for uploading and previewing files in Docs

FAQ | What are the upper limits for Lark Docs?

FAQ | How to set row height and column width in Sheets？

FAQ | Why can’t I find results in Sheets using the VLOOKUP function?

FAQ | What's a green triangle in the upper-left corner of a cell in Sheets?

FAQ | What features does Docs support?

FAQ | Recommended extension for using Docs

Docs｜Request view, edit, and sharing permissions

FAQs｜Document and folder ownership transfer

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FAQ｜Send and receive images in multiple ways in Messenger

FAQ | How can I recall a message?

FAQ | How to pin, forward, delete, favorite and select messages?

FAQ | How to create a group and invite others to the group?

FAQ | How to send files/folders and rich text messages?

FAQ | How to use message threads?

FAQ | How to check the reading status of my messages?

FAQ | How to check unread messages?

FAQ | How to add stickers?

FAQ | How to Buzz a message?

FAQ | How to avoid being distracted by too many messages?

FAQ | How to mark a chat for later?

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FAQ | Meeting Group Assistant

FAQ | Calendar Assistant

FAQ | Mark an event participant as optional

FAQ | Differences between public and all-staff calendar

FAQ | How to create and manage meeting groups?

FAQ | How to import other calendars to Lark?

FAQ | How to invite others to an event?

FAQ | How to set default event notification time?

FAQ | How to change the time of an event?

FAQ | Why can't I use Health Report?

FAQ | How to use bots to send messages?

FAQ | How to use automatic multiple approval?

FAQ | Unable to use new features of Mini-Program?

FAQ | Who is in charge of app review?

FAQ | How to enter Attendance Admin and Approval Admin?

FAQ | What should I do if the leave duration is displayed incorrectly?

FAQ | Why did I fail to add the monitored callback address?

FAQ | What is the word limit and file size limit for Approval attachments?

FAQ | How to request a correction?

FAQ | Will Open_id change?

FAQ | Difference between attendance managers and group owners? 

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FAQ | Can I mention a contact when composing an email?

FAQ | Does Lark Mail support binding a personal email account?

FAQ | Cautions for email migration and troubleshooting

FAQ | Why did files get blocked?

FAQ | How to purchase a domain?

FAQ | How do administrators manage domains?

FAQ | What do I need to know about Lark?

FAQ | How to contact Customer Support?

FAQ | How to capture screenshots with MacOS 10.15