How can we help?
Registration
FAQ | How to leave a team?
FAQ | How to adjust the expiration time of team invitation methods?
FAQ | How can admins invite team members?
FAQ | How can team members invite other members?
FAQ | How to delete a Lark account
FAQ | Differences between login credential and contact info
FAQ | How to get Team QR Code?
FAQ | How to get Team Code?
FAQ | How to download and install Lark?
FAQ | How to log in and out?
FAQ | How to activate my account?
FAQ | How to create a Lark team?
View MoreSystem and Version
FAQ | How can I modify my default browser?
Proxy configuration guide for company intranet Lark users to use audio and video meetings
Configure Network Proxy Mode
FAQ | Hardware requirements for using Lark
FAQ | Which browsers does Lark Web support?
FAQ | How to Fix Windows Installation Problems?
FAQ | How to check proxy settings?
FAQ | Why Lark has a high memory usage?
FAQ | How to resolve plugin conflicts?
Administration
FAQ | How is Lark's storage calculated?
FAQ | What is Lark Admin?
FAQ | How to manage all-staff and department groups?
FAQ | How to change department group owner?
FAQ | Get Enterprise IDs
FAQ | Batch export member information or contacts
FAQ | Customize Member Types
FAQ | How to create a department and set supervisors?
FAQ | How to set company administrators?
FAQ | What's the difference between Super Administrator and Administrator?
FAQ | How to disband a company?
FAQ | What's the purpose of Employee Type in Contacts
View MoreMeetings
FAQ | How to start or join a meeting?
FAQ | What browsers can I use to watch livestreams?
FAQ | How to share screen and Docs?
FAQ | How to host meetings with up to 100 participants?
FAQ | Can I remove or mute participants in a meeting?
FAQ | Why is there no sound on video meetings?
FAQ | How to use remote control and annotations in screen sharing?
FAQ | Which domains and IP addresses need to be allowlisted for Meetings?
FAQ | Can I answer phone calls while on a video meeting?
FAQ | What's Swift Mode?
FAQ | Is my meeting encrypted?
Docs
FAQ | How to set row height and column width in Sheets?
FAQ | Why can’t I find results in Sheets using the VLOOKUP function?
FAQ | What's a green triangle in the upper-left corner of a cell in Sheets?
FAQ | What features does Docs support?
FAQ | Browsers that improve your Docs experience
FAQ | Set the numbering in a document's numbered list
FAQ | How to create, copy and restore Docs?
FAQ | How to import and export in Docs?
FAQ | How to resolve document import failure?
FAQ | How to manage permissions in Docs?
FAQ | Collapse or expand Doc titles
FAQ | Copy, cut or delete paragraphs
View MoreMessenger
FAQ | How to recall a message?
FAQ | How to pin, forward, delete, favorite and select messages?
FAQ | How to create a group and invite others to the group?
FAQ | How to send files and rich text messages?
FAQ | How to use message threads?
FAQ | How to check the reading status of my messages?
FAQ | How to check unread messages?
FAQ | How to add stickers?
FAQ | How to Buzz a message?
FAQ | How to avoid being distracted by too many messages?
FAQ | How to mark a chat for later?
FAQ | How to take a screenshot?
View MoreCalendar
FAQ | Mark an event participant as optional
FAQ | Differences between public and all-staff calendar
FAQ | How to create and manage meeting groups?
FAQ | How to sync Lark Calendar to local calendar?
FAQ | How to import other calendars to Lark?
FAQ | How to invite others to an event?
FAQ | How to set default event notification time?
FAQ | How to change the time of an event?
Apps
FAQ | Why can't I use Health Report?
FAQ | How to use bots to send messages?
FAQ | How to use automatic multiple approval?
FAQ | Unable to use new features of Mini-Program?
FAQ | Who is in charge of app review?
FAQ | How to enter Attendance Admin and Approval Admin?
FAQ | What should I do if the leave duration is displayed incorrectly?
FAQ | Why did I fail to add the monitored callback address?
FAQ | What is the word limit and file size limit for Approval attachments?
FAQ | How to request a correction?
FAQ | Will Open_id change?
FAQ | Difference between attendance managers and group owners?
View More