📱 Lark Frontline: Empowering your deskless workforce

📱 Lark Frontline: Empowering your deskless workforce

Portrait of Jessica Lark's Author
Portrait of Jessica Lark's Author

Jessica O

June 21, 2023

6/21/23

Jun 21, 2023

6/21/23

4 min read

Mobile interface of Lark showcasing all-in-one features and chat functionality
Mobile interface of Lark showcasing all-in-one features and chat functionality
Mobile interface of Lark showcasing all-in-one features and chat functionality
Mobile interface of Lark showcasing all-in-one features and chat functionality

Meet the all new Lark mobile-only plan, our tailored solution for the dynamic, on-the-go frontliners. The plan fuses affordability with high functionality, putting powerful tools at your fingertips, no matter where you are.

The future of work is mobile, and we've embraced it, turning your smartphone into your greatest asset. With Lark's frontline app, you're not just keeping up with the times - you're leading the charge towards better workplace collaboration!

Who Are Your Frontline Workers?

1. Deskless workers

They are not tied to a specific workstation and perform their duties in varying locations, such as on the sales floor, in the field, or on the factory line.

2. Service/Task-oriented workers

Focus on specific tasks or services, often interacting directly with customers or products. They could be delivering a parcel, servicing a machine, or helping a customer find the right product.

3. Mobile-dependent workers

Primarily rely on mobile devices to perform their job functions. They may use smartphones for everything from communication to data collection to task management.

Why Lark Frontline?

Kevin Spahn, General Partner at Emergence, highlights the challenge faced by deskless workers in the absence of exceptional software tools.

Globally, 80% of the workforce are frontline workers, but more than half of them have a hate-hate relationship with their workplace tech.

  • 60% of frontline workers were unsatisfied with the technology provided by their employers

  • 56% had to use their own technology to better perform their work

  • 52% consider quitting their jobs due to inadequate technological resources

Source: Technology for the deskless workforce 2020

Stop letting bad technology wreak havoc on your business. Communication chaos, frustration, high turnover, lost productivity, poor customer service, interrupted workflows, security vulnerabilities, and limited scalability are all problems that can be avoided with the right technology.

Lark Frontline solution means…

1. Better Onboarding, Fewer Rookie Mistakes

Lark's centralized onboarding hub provides searchable onboarding guides, flexible online documentation, and on-demand trainings for companies with a large frontline workforce. Empower your team with self-serve digital resources, ensuring seamless onboarding anytime, anywhere. Simplify the onboarding process and eliminate scattered information with Lark.

An industrial frontline worker in a production factory engaged in facility safety training through video content

2. Hear the Unheard: Every Voice Matters

Stay connected with colleagues, get timely company updates, and engage through feedback channels - all on your mobile. Lark caters to the unique communication needs of frontline companies, promoting transparency, collaboration, and equal access to information. Recognize and appreciate frontline contributions with Lark, fostering a culture of engagement and empowerment.

Lark moments sawing a group of people at an offsite visit

3. Ditch the Papers. Streamline & Automate

Streamline your operations, enhance efficiency, and gain valuable insights with a focus on automation. From store management and food safety checklists to employee shift scheduling and approvals, Lark offers a comprehensive solution to optimize your workflows. Gain a clear view of your operations with an intuitive operations dashboard, empowering you to make informed decisions. Experience the power of Lark in automating routine tasks, improving productivity, and driving operational excellence.

An industrial manager performing a daily safety check using an iPad.

4. Knowledge at Your Fingertips

Unlock the power of Lark to streamline your business SOPs with our intuitive Wiki. Empower your employees with instant support through our Help Desk feature and enjoy jargon-free work with Lingo. Harness the full potential of Lark's powerful search capabilities for a seamless flow of information. Say goodbye to searching for information and let Lark bring it directly to you.

Two kitchen assistants using their phones to access an onboarding guide

5. No Email? No Problem

Ditch time-consuming email signups and boost productivity instantly with hassle-free mobile number registration and simple Single Sign-On (SSO) login.


6. Guard Your Business: No More Shadow IT

Empower your frontline workers while maintaining security, control, and peace of mind through features such as admin logs, advanced user permissions, chat, file, and audio audits, member management, as well as encryption, watermarks, and permission settings.


What's in the plan?

1. The Mobile Advantage

Empower your frontline workforce with a mobile-only plan designed to support work anytime, anywhere.

2. The Complete Toolbox

No compromises - access essential tools for frontline success, all in one place.

3. Secure Collaboration

Connect and collaborate with confidence, knowing your frontline communication is protected.

Pay less to get more today

No more redundant tools. Save time and costs.