Lark is named a Leader in G2’s Fall 2023 Reports

Lark is named a Leader in G2’s Fall 2023 Reports

Portrait of Jess Cheung Lark's Author
Portrait of Jess Cheung Lark's Author

Jess Cheung

September 12, 2023


Sep 12, 2023


3 min read

Lark has been recognized as a leader in G2's Fall 2023 Reports. With a 4.5 out of 5 rating, Lark is favored by users for its cohesiveness, mobile-friendliness, ability to collaborate in any language, and ability to streamline business data management and workflows.

Let’s take a closer look at what this award means for Lark and why users love our product.

What is G2?

G2 is a software review platform that provides business professionals with insights about software products and services. It collects user reviews and feedback to help businesses make informed decisions when choosing software solutions. The platform also publishes reports and rankings of software products based on customer satisfaction, market presence, and other criteria. With millions of reviews and ratings, G2 is a trusted source of information for businesses of all sizes.

What does the Leader badge mean?

G2 trust badges are icons that represent the level of trustworthiness a product or service has earned on the G2 platform. These badges are based on a variety of factors, including customer satisfaction scores, user ratings, and other metrics that demonstrate the quality of the product or service.

Trust badges help customers quickly identify the most reputable products and services on the platform, making it easier for them to make informed decisions. G2 offers several types of trust badges, including High Performer, Leader, and Momentum Leader, each representing different levels of achievement within a given category.

These badges are highly respected in the software industry and are a testament to a company's commitment to providing quality products and services to their customers.

In addition to a Leader badge in G2's Fall 2023 Reports, Lark has also received recognition across multiple G2 categories, such as business instant messaging, document creation, knowledge management, OKR, onboarding experience, video conferencing, and more. In these categories, Lark has been recognized as a great product for businesses of various sizes.

Lark is named a Leader in G2’s Fall 2023 Reports

What do users love about Lark, according to G2 reviews

With a 4.5 out of 5 rating on G2, Lark is favored by users in:

  1. Cohesiveness: Lark's all-in-one design consolidates all necessary information in one place, allowing users to find almost everything they need for work with just one search. Users appreciate being able to access everyday work tools, such as instant messaging, video conferencing, and project management, from a single location. Lark's instant chat experience is especially popular among users, who can stay focused on relevant topics without leaving the chat feed. All notifications, conversations, and document updates are all accessible from within Lark’s Messenger.

  2. Mobile-friendliness: Users who work on-the-go or are busy in the frontline appreciate that Lark offers a mobile-first experience, allowing them to accomplish tasks without carrying a laptop everywhere. Lark also provides numerous solutions designed for deskless teams, such as store inspections, inventory tracking, clock-in and clock-out, and more, all easily accomplished with a few taps on a mobile phone.

  3. Collaborate smoothly in any languages: Users who prefer languages other than English appreciate Lark's ability to lower barriers when collaborating with international colleagues. Lark has embedded auto-translation in chat, video conferencing, and docs to allow users to consume information and express themselves in their preferred language with confidence.

  4. Manage, share, and analyze business data easily: Lark Base is a user favorite for its dynamic data views, such as grid and Kanban, among others. Furthermore, users appreciate its ability to generate dashboards easily for business data analysis. The platform enables users to create automated workflows, freeing them from routine tasks and allowing them to focus on more valuable assignments. Moreover, Lark Base allows users to assign tasks and deadlines to specific colleagues, with reminders that can be sent proactively to ensure accountability.

In the words of users

While we appreciate all the positive feedback about Lark, here are a few G2 reviews that we resonate with a lot:

Lark is great for search, type in a keyword and the relevant chat groups are pulled almost instantly. Also, the translation feature is amazing.”

I love that Lark has all the best productivity features in the market in one platform. I can use it to host video meetings, create automations to streamline a lot of the workflows I have currently running my newsletter media business.”

I also liked that I was able to find anyone in the company without having to switch apps. Everything and everyone was accessible right from Lark. Even everyday tasks, such as applying for leave or managing expenses, could be done within this platform. Lark is one tool I'd love to have in every job!”

I like its seamless and endless integration of doc, sheet, slides, calendar, emails and more, which does not only boost efficiency but also promote collaboration among team members.”

I can communicate with my teammates through both chat and meetings, check emails, set OKRS and manage my tasks. I can even collaborate on documents and databases - All within the same app.”

The Base feature, the templates & emojis!”


Thanks to our users, Lark has received a 4.5 out of 5 rating on G2, and has earned a Leader badge from G2’s Fall 2023 reports. Lark is favored by users for its all-in-one experience, mobile-friendliness, ability to foster collaboration in any languages, and data management solutions. Users appreciate Lark's ability to consolidate all necessary information in one place, allowing them to find almost everything they need for work with just one search.

Sounds like something your business could be using? Contact us today to learn more about Lark 👂

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