How to operate multiple stores and locations without information overload

How to operate multiple stores and locations without information overload

Portrait of Ivee Yang Lark's Author
Portrait of Ivee Yang Lark's Author

Ivy Yang

May 12, 2023

5/12/23

5/12/23

3 min read

As a retail business owner with multiple stores, you know how challenging it can be to keep everything running smoothly. It's like running a relay race - you need to pass the baton seamlessly between different stores and departments to win the race. But with Lark, you can streamline your operations and win the race with ease.

Keep track of your inventory

One of the biggest challenges in managing multiple retail stores is keeping track of your inventory. You need to know what products are selling and how much stock you have at each location.

To help with this, we recommend getting a solution that will notify you when you're running low on stock, and you can easily check the stock levels at each store with a daily inventory dashboard, all in real-time. This way, you won't run out of stock and can keep your customers happy.

Establish standard operating procedures (SOPs) for your stores

To make sure everything runs smoothly, you need to establish standard operating procedures for your employees to follow. These procedures will help your employees know what they're supposed to do and how to do it.

You can create and store these procedures using Lark Docs, and make them accessible to all your employees using a Wiki. This will ensure that everyone knows what they're doing and can provide great customer service.


Simplify employee training with technology

Employee turnover is a big issue in retail, and it can be expensive and time-consuming to train new employees. Fortunately, technology can help simplify employee training and reduce turnover risks.

For example, with Lark, you can pre-record onboarding sessions and create documents and videos that detail the training steps.

New hires can access these resources at any time and do self-training instead of relying solely on managers. This can save time and resources while ensuring that each employee is well-equipped to handle their duties.

[👆 Looking for an easier way to onboard new hires? Let our experts help]


Track each store's performance

To make informed decisions about your business, you need to track how each store is performing. You can use a tool like Base to do this. It will give you a consolidated view of each store's performance, complete with automated reports and real-time notifications that keep you informed of any changes.

Gone are the days of manually reporting sales through WhatsApp and combing through chat history to import them into Excel. With Base, you can access all the information you need at your fingertips, enabling you to make data-driven decisions that will drive the growth of your business.


Improve communication between your employees

Effective communication is crucial in any business, and it's even more critical in a multi-location retail business.

With Lark, your team can easily stay in touch and access important information, no matter where they are. Whether they're on the sales floor or in the stock room, everyone can work together more efficiently, without delays or breakdowns.

Conclusion

In summary, with Lark, managing a multi-location retail business can be easy and efficient. Keep track of your inventory, establish standard procedures for your stores, simplify employee training, track your store's performance, and improve communication between your employees. By doing these things, you can focus on growing your business and achieving success.

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