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Lark Gives Heptaco the Tools to Create E-Commerce Magic

For Indonesia-based Heptaco, Lark’s powerful suite of productivity and collaboration tools have helped the company to become an important catalyst in helping Indonesian businesses harness the power of E-Commerce.

Irwan Kartadipura

Founder & CEO

"With Lark, our ability to give more to our customers has improved immensely. The team is able to work more efficiently and management has greater oversight into operations."

Company Profile

PT. HEPTACO Digital Media is a digital-based innovation technology company that builds information systems and digital marketing solutions for enterprises. Founded by people who are experts in app development, finance, digital marketing, insurance, export imports, tour travel, manufacturing, and automotive industries.



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The Challenge

For core business functions, Heptaco relied on a mix of consumer and business applications such as WhatsApp, Slack and Trello and as the company started expanding faster, the inefficiencies created by these stand-alone tools started to become a hurdle that the company needed to address.

To that extent, company management were on the search for a solution that not only brought everything under one roof but was modular, scalable and secure.

The Lark Advantage

For Heptaco, Lark’s Super App “Satu Aplikasi” or single application design, was an immediate advantage as it allowed the team to consolidate all key business communication and collaboration tools onto a single platform.

  • In particular, the team at Heptaco found Lark’s Attendance and Approval features to be immensely helpful, cutting down the need for managers to manually keep track of such functions.

  • Lark’s powerful video conferencing also allowed the team to stay productive while working remotely especially with features like Magic Share.

  • With Lark’s powerful cloud storage drive, Heptaco was able to securely maintain and share important documents with remote teams.

The Result

  • Since moving to Lark’s ecosystem of apps and communication modules, the company has been able to create greater value for customers

  • Heptaco leadership were onboarded onto Lark and in less than a month, the whole company were full fledged Lark Users.

  • All onboarding was done independently due to the ease of the platform.

  • Cost savings due to Lark having everything that the company needed

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Lark, bringing it all together

All you need is the Internet and Lark.

Lark, bringing it all together

All you need is the Internet and Lark.


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© 2023 Lark Technologies Pte. Ltd.

Headquartered in Singapore with offices worldwide.



Lark, bringing it all together

All you need is the Internet and Lark.