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Professional Services
With Lark, iB Netx & iB Academy Trains Business Leaders to Level-up Their Financial Skills
For Malaysia-based iB Netx & iB Academy, the goal is to empower business leaders with knowledge of key accounting practices to foster a sense of self-sufficiency without needing to rely on external consultants.
Stanley Ng
Founder & CFO
"As a business coach and as a consultant, we are able to improve our workflow greatly thanks to Lark’s cloud-based approach. This quicker, more engaging moment-to-moment interaction is something we are very excited about."
Company Profile
iB Netx & iB Academy seeks to empower business leaders by training them in some of these practices to give these leaders the skills needed to meet and plan for their financial goals.
Industry
Professional Services
Company Size
100+
Location
Malaysia
The Challenge
A lack of centralized cloud storage for important documents
A need for a reliable video conferencing solution that worked as well on mobile as it does on PC
iB Netx & iB Academy’s clientele mainly consists of SME’s and therefore have a need for accounting support quickly and often through mobile
The need for a robust, all-in-one method to communicate and work with external parties
The Lark Advantage
Lark’s powerful cloud drive feature allowed iB Netx & iB Academy to gain instant access, anytime, to key documents on the cloud.
With Lark’s mobile app, the team was able to offer real 24/7 support to clients and at the same time, work remotely.
Lark was able to streamline highly manual processes and allow iB Netx & iB Academy to provide better service to clients.
The Result
iB Netx & iB Academy have recorded an uptick of 33 percent in customer engagement since employing Lark.
Better communication between different teams
Greater cost savings as all the tools needed were bundled in one package
Faster access to documents let the team work more efficiently
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