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E-Commerce
Lark Gives Pasarnow the Freshest Collaboration Experience
For Indonesia-based Pasarnow, a leading multichannel online grocery business that connects farmers directly to consumers, Lark’s seamless collaboration experience allows the team to deliver excellence.
Donald Wono
CTO & Co-Founder
"Lark has given us a place for our team to feel like one community, before we were all fragmented and our teamwork was affected. With Lark, we are all in one place."
Company Profile
Pasarnow is a multichannel online grocery platform that brings the Pasar or market in Indonesian straight to the consumer by working with farmers and small food producers across the country to bring thousands of products onto one simple platform. The company is growing rapidly and a big push for management has been to help more farmers in Indonesia by creating a more sustainable demand and connecting them closer to the customers so that they can get better margin.
Industry
E-Commerce
The Challenge
As Pasarnow continued to grow, it started to need more than its fragmented ecosystem of collaboration and communication tools could provide.
In particular, this fragmentation was having a negative impact on team efficiency as switching between apps, maintaining different software and onboarding new employees on multiple systems
The Lark Advantage
For Pasarnow, Lark’s biggest plus point was the ability to take core business collaboration functions like chat, document storage, calendar organization and video chatting, all on one powerful platform.
Pasarnow had relied on a variety of off-the-shelf communication and collaboration tools such as WhatsApp or Google Docs but none had the true all-in-one capabilities that Lark did.
In particular, Lark’s robust messenger feature, that allows for teams to seamlessly communicate on any platform with rich text, emojis, GIFs and more was a real winner for Pasarnow.
MagicShare, Lark’s powerful in-call document collaboration feature was also listed as a highlight for the company.
The Result
Lark has become the default communication and collaboration platform for the whole company.
Lark has allowed the Pasarnow team to work more efficiently with less fragmentation.
Lark has helped Pasarnow save time and money by integrating all needed services into one place
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