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E-Commerce

With Lark, Trend Express Opens the Door for Japanese Businesses Entering China

For Japan-based Trend Express, Lark’s seamless connectivity across borders allows the company to become an important catalyst in helping Japanese businesses enter the lucrative Chinese market.

Noriyoshi Nakahashi

Executive Officer, Marketing Department General Manager

"We appreciate that with Lark, all the functions required for work are integrated, intuitive, and extremely easy to use."

Company Profile

Trend Express offers big data & analytics software. Its software provides market research, demand forecasts, analytics, reporting on inbound consumption, and other decision-making solutions for expanding into the Chinese market. The firm was founded in 2015 and is based in Tokyo, Japan.

Industry

E-Commerce

The Challenge

Trend Express’s core business involves cross-border facilitation with China where a lot of business tools are unable to meet the unique challenges of the Chinese digital ecosystem.

This meant that the company had to employ multiple tools to overcome this hurdle creating large-scale inefficiencies and hampering communication.

With the company’s rapid expansion, these efficiencies started to become a hurdle that the company needed to address.


The Lark Advantage

For Trend Express, Lark's robust communication modules like Messenger meant easier communication across geographical boundaries.

Thanks to Lark’s seamless connectivity, the Trend Express team in Tokyo was able to collaborate with the team in Shanghai without having to download and implement a variety of solutions.

Lark’s integrated Video Conferencing was especially useful to Trend Express’s management.

Lark’s intuitive UI and future-forward design also meant that onboarding both internal and external stakeholders was easy.


The Result

  • Since moving to Lark’s ecosystem of apps and communication modules, the company has been able to create a seamless collaborative for cross-border teams.

  • Trend Express was able to do away with the multitude of different apps it was using.

  • Significant man-hours saved

  • Cost savings due to Lark having everything that the company needed

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Lark, bringing it all together

All you need is the Internet and Lark.

Trusted by fast growing companies from 125+ countries

Trusted by fast growing companies from 125+ countries

Lark, bringing it all together

All you need is the Internet and Lark.

Trusted by fast growing companies from 125+ countries

Trusted by fast growing companies from 125+ countries