Return to Customer Stories

Technology

How Lark Helps Verihubs Build Better Financial Verification Technology Across Indonesia

For Indonesia’s Verihubs, a company dedicated to giving payment providers a one-stop-solution for customer verification, Lark’s one-stop team collaboration solution is the perfect match.

Williem

CTO & Cofounder

"Lark has given the team an amazing collaboration solution that has allowed us to communicate more efficiently. As opposed to other solutions on the market that we tried, such as Slack, we felt that Lark just offers more especially in the sheer number of features offered in the basic version."

Company Profile

Founded in 2019, Verihubs is an A.I. Based Authentication digital platform solution based on deep learning technology for the Telecommunication and Banking sectors. The company, one of only 12 Indonesian fintech companies to be part of illustrious startup accelerator, Y Combinator aims to become a "verification gateway" for financial services providers by offering a one-stop solution for identity verification and KYC data.

Industry

Technology

Company Size

50+

Location

Indonesia

The Challenge

Verihubs’s rapid growth and complexity of operations meant that consolidating as many key business operation needs into a single platform was imperative.

However, its existing collaboration tech stack, mainly consisting of off-the-shelf solutions like Slack was unable to keep up with the demands of the team, mainly in allowing for unlimited messaging history so as to quickly onboard new people into an existing group as well as to allow management to go back and use Lark Messenger as a single source of truth.


The Lark Advantage

Lark’s comprehensive suite of enterprise collaboration tools has allowed Verihubs to unify team communication tasks in a single powerful platform.

Lark has become the default communication and collaboration platform for Verihubs, replacing Slack across the company’s operation

In particular, company management made the switch to Lark due to Lark messenger’s single source of truth design where chat history is available to everyone with authorization .

Also of note was the ability of Lark Messenger to integrate seamlessly with other facets of Lark used by the Verihubs team including Lark Mail, our new advanced email service, as well as Lark Video Conferencing.


The Result

  • No need for multiple apps for basic tasks

  • Better management oversight

  • Greater efficiency and improved team collaboration through more robust collaboration tools.

  • Richer messaging allows for more efficient and varied communication between teams.

  • Greater cost savings with Lark’s Basic Edition providing all the tools a growing startup like Verihubs requires

This could be you!

Contact us to get a customized demo today

Lark, bringing it all together

All you need is the Internet and Lark.

Trusted by fast growing companies from 125+ countries

Trusted by fast growing companies from 125+ countries

Lark, bringing it all together

All you need is the Internet and Lark.

Trusted by fast growing companies from 125+ countries

Trusted by fast growing companies from 125+ countries