Return to Customer Stories

Food & Beverage

Lark Helps Wanfan Create Happiness, One Rice Bowl at a Time

For Indonesia-based Wanfan, Lark’s deliciously powerful team collaboration suite has allowed the company to scale up operations across the country with ease.

Natal Tria Wirawan

CEO & Founder

"Lark has helped reduce a lot of the chaos, especially in the very early stages of growth. We initially used a lot of tools like Whatsapp, Trello and Gsuite but quickly realized that Lark had everything we need, all in one place."

Company Profile

Wanfan is the most authentic Chinese-Halal homemade cuisines which focusing on the cloud kitchen business model Starting on the pandemic era since September 2020, Wanfan already has 15 outlets by October 2021 across Jakarta, Tangerang, Bekasi and Bandung Wanfan's vision is: to become the most well-known Chinese cuisine take-out chain in Indonesia by 2023. Wanfan believes that everybody has the right to enjoy good and comfy food

Industry

Food & Beverage

The Challenge

Wanfan management tried a variety of off-the-shelf collaboration solutions including Whatsapp, Gsuite and Trello but the siloed nature of these platforms required too much work to maintain.

In particular, managing a variety of different credentials and logins was difficult for such a lean team and as staff numbers increased, this slowed down employee onboarding.

Managing staff that were mainly remote in cloud kitchens around Indonesia also meant that the company needed a solution that could be easily integrated through mobile to manage things like attendance and approvals.


The Lark Advantage

For Wanfan, Lark’s comprehensive suite of collaboration tools allowed the company to do away with existing siloed collaboration applications and go all in on the Lark ecosystem.

In particular, Lark helped Wanfan deal with its growing HR administration challenges by integrating a simple yet powerful attendance module, straight into Lark, allowing employees to clock in and clock out, giving management better oversight.

Wanfan also praised Lark’s task system which allowed staff in the office to keep track of key deliverables while never losing sight of the big picture.

Unlike previous tools, Lark is a purely business tool, allowing management and staff to properly segment personal and professional communications.


The Result

  • Lark has become the default communication and collaboration platform for the whole company.

  • Employee management is simpler and more efficient

  • Employees are able to communicate and collaborate with greater efficiency.

  • Enabled effective remote working

  • Greater cost savings with only a single license to maintain

This could be you!

Contact us to get a customized demo today

Lark, bringing it all together

All you need is the Internet and Lark.

Trusted by fast growing companies from 125+ countries

Trusted by fast growing companies from 125+ countries

Lark, bringing it all together

All you need is the Internet and Lark.

Trusted by fast growing companies from 125+ countries

Trusted by fast growing companies from 125+ countries