If you are operating a restaurant, we can only imagine how much you have to take care of day in and day out: orders, supplies, hygiene, food, shifts, customer feedback...the list goes on.
On top of that, getting a ticket because of a food code violation might put a day's work in vain. Bare hand contact with ready-to-eat foods can result in a $600 penalty, and obstructing an inspector will cost you $1,000 in New York City. In addition, as 70% of restaurant goers will turn away due to health inspection mishaps.
The best way to minimize unnecessary bills, lawsuits, and customer loss due to food code violations is to conduct preventive store inspections. In this blog, we'll walk through the best practices to identify and solve compliance issues at stores using inspections.
Build a mobile-friendly inspection form
When your store has multiple items to check off on a daily basis, digitizing the inspection form will ease the pain of filling in and summarizing dozens of paper forms and free your in-store team's time for better customer service. On Lark, you can easily create a form in form with all you need the team to check on as fields they can fill on mobile phones, and inspection results in and across stores will be centralized onto the same table for further processing and analysis.
Automate inspection processes to accelerate issue resolution
As your in-store team needs to move at a fast pace in order to provide timely customer service, you can consider using automation to provide not only task reminders to their messenger, but also assign the right contact based on issue categories. This way, the store staff won't spend extra time just figuring out when to conduct inspections and who can solve issues identified.
In addition to identify and resolve issues identified in store inspections quickly, visualizing inspection results over a period of time can help you identify patterns and prevent recurring problems by fixing the root cause. For example, if multiple contamination signs are caused by the same loosened pipe, fixing the pipe will cost you far less than a contamination penalty. It is good practice to visualize the results using a dashboard, so that don't have to manually ask around for data analysis or drown yourself in Excel.
In conclusion, compliance is a critical concern for any food and beverage business. By conducting regular and traceable inspections using a platform like Lark, your food and beverage business can stay compliant with regulations effortlessly while saving costs in the process.
Interested on how you can conduct daily inspections with efficiency? Reach out to our industry experts today!