The Challenge

Prasetia Dwidharma had experienced strong growth from the inception of its investment business in 2013. This growth meant that scalability issues started to crop in as the team expanded to keep up with new investments. Off the shelf third-party applications like WhatsApp, Zoom and Meet proved a stopgap measure as eventually, especially as the pandemic hit and remote work become crucial, these systems started to cause efficiency issues.

Company management also needed to communicate better with third parties outside the organization in different regions.

The Lark Advantage

With Lark, Prasetia Dwidharma was able to finally do away with its legacy software stack and embrace a truly seamless collaboration experience.

Lark’s core experience of robust chat, intuitive cloud docs and unlimited video calling meant that the team had, on any device, the ability to work unhindered.

Special praise was reserved for Lark’s user-friendly interface, designed to facilitate seamless onboarding thanks to a design style that combines the simplicity of consumer apps with the features of an enterprise solution.

Also to note was Lark’s ability to allow for collaboration with external parties through specific groups, document permissions and more, all within the Lark platform with no additional downloads.

The Result

• Lark has become the default communication and collaboration platform for the whole company

• Prasetia Dwidharma management has a birds-eye view of the whole operation

• Greater monetary savings with only one platform

• Lark has now been adopted by some startups in Prasetia Dwidharma’s portfolio