8 Great CRM Apps for 2026
Benjamin Grant
Lark Content Manager
Aug 5, 2026
Benjamin Grant
Aug 5, 2026
22 min read
Last updated: July 8, 2026
What's new in this update:
- Updated the latest pricing and plan details, added platform support, and CRM apps by use case.
A CRM app allows sales teams to do a wide range of tasks on their phones, from tracking leads to updating deals, and everything in between.
In this 2026 guide, we ranked the best mobile CRM apps based on mobile UX, offline capabilities, automations, integrations, pricing, and user reviews. You'll also get a checklist to pick the right CRM app for iPhone or Android.
Top CRM apps
- Lark: Best for customization, automation, and collaboration. Users can build a no-code CRM with strong mobile-first workflows and real-time team collaboration.
- Hubspot CRM: Best for marketing-focused teams and startups
- Salesforce: Best for enterprise-grade features
- Zoho CRM: Best for existing Zoho users
- Pipedrive: Best for visual pipeline management
- Microsoft Dynamics 365: Best for enterprises using the Microsoft ecosystem
- Salesflare: Best for automated data entry for small B2B teams
- Monday CRM: Best for visually-oriented and collaborative teams
What is a CRM app?
A CRM app puts essential tools—like lead tracking, contact management, and activity logging—right in the palm of your hand. Designed for mobility, these apps deliver real-time updates through an intuitive interface, so you and your team can manage relationships anytime, anywhere.
Mobile CRM apps are getting more powerful too, offering vital features such as:
- Contact management
- Sales pipeline tracking
- Lead management
- Workflow automation
Whether you're meeting clients in the field, traveling between offices, or working remotely, a CRM app ensures you never miss an important update or follow-up. It helps sales teams stay organized, respond quickly, and keep deals moving forward—without being tied to a desktop.
With this in mind, let’s explore which CRM apps excel at these features and deliver outstanding mobile experiences.
Best CRM apps at a glance
Here's a quick look at the best CRM apps, comparing their key strengths, pricing, and whether they include free plans.
Tips on choosing the right CRM app:
- For field sales and managers: Lark's mobile-first design and AI capabilities easily bridge the gap between the road and the office for reps, while real-time dashboards give managers real-time pipeline visibility.
- For compliance and enterprises: Salesforce and HubSpot are good options if data security is your top priority, with both offering advanced administrative controls, MDM support, and granular permissions.
Note: Offline capabilities vary between vendors, so make sure to test key tasks such as creating or editing records without a signal. Also, check to ensure mobile access doesn't let users bypass your data export limits.
The best CRM apps in 2026
Lark - Android, iOS, iPadOS, web app, Windows, Mac, Linux
Best for: Customization, automation, and collaboration
Lark is an all-in-one AI workspace that offers the best CRM solution for mobile teams. Unlike traditional CRM tools that live in a browser tab or require constant back-and-forth between apps, Lark gives you everything in one place for your sales activities: custom CRM capabilities, messaging, email, calendar, video meetings, documents, and more. All of these work seamlessly on all your devices.
Sales reps can update deals, receive notifications, message teammates, join meetings, or review client docs—right from their phones. Managers can monitor pipelines, approve requests, and get real-time updates, no matter where they are. With features that work just as well on mobile as they do on desktop, Lark ensures your entire team can move fast and stay aligned, whether they're at HQ or out in the field.
At the core of Lark’s CRM experience is Base, a flexible data management platform where you can build your own CRM system from scratch. Add fields for deal stages, contacts, activities, and more—then customize views and permissions to match your workflow. When a record changes, relevant teammates get notified instantly in chat. From there, they can take action in one tap—start a discussion, edit a doc, or schedule a follow-up.
Lark also offers powerful automations to take repetitive work off your team’s plate, and AI features that turn data into insights you can act on. It’s everything you need to run your CRM.
Watch how Lark CRM can transform your sales processes:
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Pros:
- Highly-rated mobile app across app stores, with a score of 4.8 on the Apple App Store.
- Rated High Performer and Grid Leader for Spring 2025 by G2
- Create a customizable no-code CRM system that automates routine sales tasks, centralizes customer data, and helps your team close deals faster
- Use AI to compile account profiles, summarize activities, and prepare call scripts
- Trigger real-time actions—send updates and reminders, link docs, launch meetings from CRM records
- Use real-time dashboards with advanced features to visualize sales data and manage leads
- Free for up to 20 users with access to 11 core features, ideal for small teams
- Lark stands out as the most cost-effective CRM solution when comparing pricing and features
Cons:
- The sheer number of features may require some time to learn. Visit Lark's YouTube channel and Help Center for helpful guides and tips.
User reviews:
- G2: 4.5
- Capterra: 4.4
- Apple App Store: 4.8
- Google Play Store: 4.4
"With Lark, we automated complex workflows without writing a single line of code. It’s secure, mobile, and built for how we work today."
- Arvin Reyes, Head of IT, 7-Eleven Philippines.
Pricing:
- Starter plan: Free forever plan that includes 11 powerful tools for up to 20 users. It also comes with 100GB of storage space, 1000 automation runs, AI translations, and more. No credit card needed.
- Basic plan: $6/user/month (billed annually) for up to 500 users. It includes everything in Starter and unlimited message history, 5TB of storage space, 1,000 automation runs, and more. Some users may need to contact sales to purchase this plan.
- Pro plan: $12/user/month (billed annually) for up to 500 users. It includes everything in Basic plus group calling for up to 500 attendees, 15TB of storage space, 50,000 automation runs, and more.
- Enterprise plan: Contact sales for custom pricing. Supports unlimited users and includes even more automation runs and advanced security, compliance, and management features.
Starter
Pro
Enterprise
Starter
For small teams with simple communication needs
$0
/ user / month
20 users max
18 months message history
1-on-1 video meetings
100 GB storage
Lark Docs & Mail
1000 Base automation runs/month
2000 rows per table in Base
Pro
For companies with comprehensive collaboration and management needs
$12
/ user / month
500 users max
Unlimited message history
500-participant video meetings
15 TB storage
Lark Docs & Mail
50k Base automation runs/month
20k rows per table in Base
Enterprise
For large companies with advanced security and organizational management needs
Get a personalized demo and pricing
Unlimited users
Unlimited message history
500-participant video meetings
15 TB storage + 30 GB storage/user
Lark Docs & Mail
500k Base automation runs/month
50k Base automation runs/month
Single sign-on (SSO)
Pro
For companies with comprehensive collaboration and management needs
$12
/ user / month
500 users max
Unlimited message history
500-participant video meetings
15 TB storage
Lark Docs & Mail
50k Base automation runs/month
20k rows per table in Base
HubSpot CRM - Android, iOS, iPadOS, and web app
Best for: Marketing-focused teams and startups
HubSpot CRM offers an approachable, easy-to-use interface with a focus on user friendliness that helps teams manage contacts, track deals, and automate outreach—without a steep learning curve. Its forever-free tier and native connections to HubSpot’s marketing tools make it a strong choice for startups and scaling businesses alike.
Image source: hubspot.com
Pros:
- Free-forever plan with basic features makes it one of the best small business CRM apps
- Simple onboarding that doesn't require much initial setup
- Unified sales management, marketing, and service tools
- Real-time deal tracking and contact insights
- Seamless upgrade path to paid HubSpot hubs
Cons:
- Scaling up to advanced paid tiers can quickly become costly for growing teams
- Lacks deep customization and automation features on the free plan, requiring upgrades to unlock them
User reviews:
- G2: 4.8
- Capterra: 4.5
- Apple App Store: 4.7
- Google Play Store: 4.4
Pricing:
- Free plan: Available for up to 2 users
- Paid plans: Start at $12/month per user (free trial available)
Salesforce - Android, iOS, iPadOS, and web app
Best for: Enterprise-grade features
Salesforce is the world’s leading CRM platform, trusted by enterprises across industries for its unmatched flexibility and depth. It offers powerful tools for sales, marketing, and customer support, all under one umbrella. Whether you’re managing a few reps or a global sales force, Salesforce can scale to meet your business needs.
Image source: salesforce.com
Pros:
- Endlessly customizable dashboards, reports, and workflows
- AI-powered insights with Salesforce Einstein
- Massive integration library via AppExchange
- Scales from SMBs to large enterprises
- Deep industry-specific capabilities and modules
Cons:
- Proper implementation almost always requires hiring expensive third-party consultants
- Hidden costs for essential add-ons and data storage drastically inflate your monthly bill
User reviews:
- G2: 4.4
- Capterra: 4.4
- Apple App Store: 4.7
- Google Play Store: 4.0
Pricing:
- No free plan. Paid plans start at $25/user/month
Zoho CRM - Android, iOS, iPadOS, and web app
Best for: Existing Zoho users
Zoho CRM is a powerful yet affordable solution that balances customization, automation, and AI features. It caters to businesses of all sizes but is especially attractive to those looking for a cost-effective CRM with enterprise-grade capabilities. With Zoho’s broad ecosystem, it’s easy to extend CRM functionality across your entire workflow.
Image source: zoho.com
Pros:
- Excellent value for money with tiered plans
- AI assistant (Zia) for predictions and insights
- Omnichannel communication: email, social, live chat, phone
- Sales automation via Blueprint workflows
- Native integration with Zoho apps and third-party tools
Cons:
- Customer support is inconsistent and slow to resolve complex technical issues
- Third-party integrations outside the native Zoho ecosystem can be quite buggy
User reviews:
- G2: 4.1
- Capterra: 4.3
- Apple App Store: 4.4
- Google Play Store: 3.9
Pricing:
- Free plan: Available for up to 3 users
- Paid plan: Starts at $14/month per user (free trial available)
Pipedrive - Android, iOS, iPadOS, and web app
Best for: Visual pipeline management
Pipedrive is a sales-focused CRM designed to help reps close more deals, faster. Its hallmark feature is the visual pipeline, which gives teams a clear view of where every opportunity stands. It’s simple, clean, and built around the needs of deal-driven teams who want to reduce admin and focus on selling.
Pros:
- Visual, easy-to-navigate sales pipeline
- Sales task automation and reminders
- Activity-based selling methodology
- Strong mobile app for reps on the go
- Easy integration with productivity tools
Cons:
- Lacks native marketing automation, forcing you to pay for and integrate a separate platform
- Sales reporting and forecasting features are too basic for large teams with complex data needs
User reviews:
- G2: 4.3
- Capterra: 4.5
- Apple App Store: 3.7
- Google Play Store: 4.3
Pricing:
- Free plan: Not available (free trial available)
- Paid plans: Start at $14 per user/month
Microsoft Dynamics 365 - Android, iOS, Windows, and web app
Best for: Enterprises using the Microsoft ecosystem
Part of the Microsoft Dynamics 365 suite, this CRM is engineered for enterprises that need deep customization, analytics, and seamless integration with Microsoft tools. With AI-powered insights and strong LinkedIn integration, it’s built to help large sales teams sell more strategically and efficiently.
Image source: microsoft.com
Pros:
- Tight integration with Microsoft 365, Teams, and Outlook that syncs data
- Real-time sales insights and forecasting with AI
- Built-in LinkedIn Sales Navigator tools
- Highly customizable to suit complex sales processes
- Scalable for multi-region or multi-product organizations
Cons:
- Pricing structures for various modules and add-ons are highly complex and difficult to decode
- Integrating third-party apps outside the Microsoft ecosystem is rigid and difficult to configure
User reviews:
- G2: 3.8
- Capterra: 4.4
- Apple App Store: 4.3
- Google Play Store: 3.8
Pricing:
- Free plan: Not available (free trial available)
- Paid plans: Different Dynamics 365 features vary by price, but for Dynamics 365 Sales, it starts at $65 per user/month.
Salesflare: Android, iOS, and web app
Best for: Automated data entry for small B2B teams
Salesflare is a modern CRM built specifically for small and mid-sized B2B sales teams that don’t have time for manual data entry. It automatically gathers contact information, logs communications, and helps you follow up with new leads without lifting a finger. With its smart automation and clean interface, Salesflare is ideal for lean teams that want to move fast.
Pros:
- Automatic data capture from emails, calendars, and social media
- Clean, intuitive UI tailored for small sales teams
- Built-in email tracking and sequences
- Visual sales pipelines with drag-and-drop simplicity
- Native integrations with Google Workspace, Office 365, and Slack
Cons:
- Offers limited options for customizing sales pipelines, stages, and complex custom fields
- The library of native third-party integrations is noticeably smaller than industry giants
User reviews:
- G2: 4.8
- Capterra: 4.7
- Apple App Store: 4.6
- Google Play Store: N/A
Pricing:
- Free plan: Not available (free trial available)
- Paid plans: Start at $29 per user/month
Monday CRM - Android, iOS, iPadOS, Windows, Mac, and web app
Best for: Visually-oriented and collaborative teams
Monday CRM is built on the popular Monday Work OS designed by monday.com, giving teams a flexible and visual way to manage sales processes. With no-code customization, it’s perfect for businesses that want to tailor their CRM to fit the way they already work. From lead capture to deal closing, it’s easy to create a workflow that fits your exact needs.
Image source: monday.com
Pros:
- Built-in automations to reduce manual work
- Highly-rated mobile CRM app across mobile app stores
- Visual UI that promotes team collaboration
- Centralized data and timeline views to track sales information
- Integrates with project tools so you can manage tasks directly in the app
Cons:
- Native email integration and communication tracking are less robust than traditional CRMs
- Unlocking advanced analytics and custom reporting requires an expensive upgrade to the Pro tier
User reviews:
- G2: 4.6
- Capterra: 4.7
- Apple App Store: 4.8
- Google Play Store: 4.8
Pricing:
- Free Plan: Available for up to 2 users
- Cheapest Paid Plan: $9/month per user (free trial available)
Honorable mentions
Here are some more great CRM apps that didn't make our top 8:
- Freshsales – A user-friendly CRM with built-in phone and email marketing tools. Ideal for service-focused teams that value simplicity and speed.
- Nimble – A socially-driven CRM with deep social media integration and intelligent contact insights. Great for relationship-based selling and building social media profiles.
- Insightly – Combines CRM and project management in one platform. Perfect for small businesses that need to manage customers and projects together.
- Agile CRM – Offers sales, marketing, and service automation in a single package. Suitable for startups and growing teams.
- Vtiger CRM – An open-source CRM with robust support and collaboration tools. A solid choice for teams that want flexibility and full control over customization.
CRM apps by use case
How we evaluate CRM apps
Our evaluation process is built to reflect how teams actually work. We combine research from trusted sources with hands-on testing to understand not just what a CRM offers, but how well it fits into everyday workflows. Here are the key criteria we look at:
- Core features: Does the app include must-have tools like contact management, lead tracking, pipeline visibility, workflow automation, robust reporting dashboards, and granular user permissions?
- Ease of use: Is the interface intuitive? Can users onboard quickly without steep learning curves?
- Mobile experience: How well does the app perform on smartphones and tablets? Is it truly built for mobile, including reliable offline capabilities for when you lose internet connection, or just a scaled-down desktop version?
- Integration capability: Can it connect with other essential tools, such as email platforms, calendars, or project management apps?
- Scalability: Does the app support teams of different sizes and adapt as your business grows?
- Pricing flexibility and value: Does the CRM offer competitive value for money, versatile pricing tiers, and adaptable plans that accommodate varying budget constraints?
- User reviews: How is the app rated on G2, Capterra, Apple App Store, and Google Play Store?
Benefits of CRM apps
A mobile CRM does more than just untether your team from their desks. It can change how they work by providing instant access to critical customer data anywhere, anytime. Giving your team the right information at the right time allows them to be more responsive while improving accuracy and collaboration.
- Accelerate sales and productivity: Reps can instantly access customer history to respond to inquiries and update deals on the spot. With the ability to act in real time, teams can meet quotas more consistently and significantly shorten the sales cycle.
- Improve data accuracy: Your team can capture meeting notes and log outcomes immediately, which avoids memory gaps and reduces manual errors. This leads to more reliable data for forecasting and decision-making.
- Enhance teamwork and customer satisfaction: Real-time data syncing ensures the entire company is on the same page. A unified view of the customer allows for seamless collaboration and provides faster, more personalized support.
- Empower in-the-moment decisions: Live data and pricing during meetings allow reps to better handle objections and close deals on the spot.
There is data to show that these benefits actually lead to measurable business results. For example, 75% of businesses saw significant improvements in customer satisfaction after adopting CRM, while the retention rate also surged by 27%. In terms of profitability, companies can expect an $8.71 return for every dollar spent.
Essential CRM app features
If you're looking for a CRM that truly supports your sales efforts and helps you hit your business goals, here are the key features to keep an eye on:
Contact management
Think of contact management as the heart of your CRM. A good system keeps your customer info updated automatically—pulling data from emails, calendars, and even social media—so you always have the latest details at your fingertips.
Here’s what modern contact management can include:
- Automatic updates from emails and calendar events
- Social media integration for deeper customer context
- Duplicate contact detection and smart merging
- Custom fields tailored to your industry
- Easy tagging and segmentation for better targeting
Sales pipeline visibility
Need to know where every deal stands? A visual pipeline gives you that clarity. The best CRM apps let you drag and drop deals between stages, track progress in real time, and make updates on the fly—right from your phone or tablet.
Pipeline features often include:
- Custom deal stages that match how your team sells
- Forecasting tools that show revenue potential
- Win/loss tracking and probability insights
- Activity logs linked to specific deals
- Automated reminders for follow-ups and next steps
Built-in communication tools
No more jumping between apps to send an email or make a call. With integrated communication features, you can connect with customers directly from your CRM—and log every interaction without lifting a finger.
Look for tools like:
- One-tap calling with auto-logged call history
- Email templates with open/click tracking
- SMS messaging for quick updates
- Video call support for remote meetings
- Social media monitoring and engagement tools
Offline access
You won’t always have a perfect signal—especially if you’re out in the field. A strong CRM app lets you access customer data, take notes, and log activities even when you're offline. Everything syncs automatically once you're back online.
Offline support typically includes:
- Local access to key customer data
- Offline activity logging
- Creating or editing contacts without a connection
- Viewing documents and writing notes on the go
- Seamless sync once reconnected
Smart location-based tools
For field sales reps, location features can save hours. From route planning to finding nearby prospects, GPS-powered tools help you make the most of your time on the road and stay organized between meetings.
What to expect:
- Optimized routes to cover more ground
- Check-in buttons for client visits
- Suggestions for leads nearby
- Travel time estimates for better scheduling
- Location-based reminders to stay on track
How to choose the best CRM app
Selecting the right CRM app isn’t just about features—it’s about fit. The best CRM for your business will align with your team's technical setup, working style, and growth goals. Here are the key areas to evaluate before making a decision:
Technical requirements assessment
From device compatibility to offline functionality, your CRM must support the realities of your team’s work—whether they’re desk-based, hybrid, or fully remote.
Key considerations:
- Device compatibility across iOS, Android Linux, Mac, and Windows
- Offline access for travel-heavy or remote field teams
- Integration with current business tools (e.g., ERP, chat, storage)
- Security, compliance, and data protection standards
- Scalability to support team expansion and increased data volume
- Check whether the app is listed on official app stores (Apple App Store, Google Play) to ensure you have the right version
User experience evaluation
A clean, intuitive mobile experience boosts adoption and daily productivity. Always test with real users to see how naturally the interface fits into their workflows.
Key considerations:
- Intuitive interface and clean navigation
- Responsive design for phones and tablets
- Touch-friendly layout with gesture support
- Fast, accurate search and data filtering
- Customization for views, fields, and user preferences
Integration and workflow compatibility
Native integrations with tools like Gmail, Outlook, and accounting software reduce friction and eliminate data silos. The more seamless the connections, the more powerful your CRM becomes.
Key considerations:
- Direct integration with email platforms (Gmail, Outlook)
- Calendar sync for booking and reminders
- Accounting tools connection for revenue tracking
- Marketing automation and campaign tool support
- File and document storage (e.g., Google Drive, OneDrive)
Alternatively, choose a CRM that’s part of an all-in-one platform—with built-in tools for email, calendar, campaign management, accounting, and more.
Pricing structure analysis
Go beyond headline pricing—factor in user licenses, feature tier limitations, and hidden costs. Free plans are a great way to start, but only if they scale with your needs.
Key considerations:
- Monthly/annual per-user pricing
- Feature access and limits by plan tier
- Storage caps and potential overage fees
- Onboarding, setup, or migration costs
- Training, support, and upgrade options
Now that you know what features to look for and how to evaluate your options, use this comprehensive checklist to confidently vet your next mobile CRM app.
The ultimate mobile CRM evaluation checklist
Core CRM features
- Automatic contact updates and duplicate detection
- Visual sales pipeline with custom, drag-and-drop stages
- Built-in communication (one-tap calling, email templates, SMS)
- Smart location-based tools (optimized routing, check-ins, nearby leads)
User experience & technical fit
- Device compatibility (iOS, Android, Mac, Windows) and availability on official app stores
- Intuitive, touch-friendly interface with fast search and filtering
- Scalability to support team expansion and increased data volume
Offline capabilities
- Scope of offline availability (what specific data/modules are accessible?)
- Offline conflict resolution (how does it handle simultaneous edits?)
- Sync frequency and background syncing reliability
Security
- Remote wipe capabilities for lost or stolen devices
- Mobile device management (MDM) compatibility
- Data encryption (in transit and at rest)
- Granular permission and access controls
Productivity boosters
- Voice-to-text dictation for quick note-taking
- Business card scanning via device camera
- Push reminders and task/to-do management
Integrations
- Direct integration with email platforms (Gmail, Outlook) and calendars
- Native phone, SMS logging, and WhatsApp integration
- Connection to accounting, marketing, and file storage tools
- Customer service and helpdesk ticket visibility
Admin & compliance
- Comprehensive audit logs for user activity
- Data export restrictions to prevent leaks
- Compliance features (GDPR, HIPAA, SOC 2, etc.)
Pricing & support
- Clear monthly/annual per-user pricing with understood feature limits
- Awareness of storage caps, potential overages, and onboarding costs
- Availability of training, support, and upgrade options
What to expect when migrating to a new CRM app
Migration can be a time-consuming task. How long it'll actually take will largely depend on these three key factors: overall data volume (and how much cleanup it needs), the complexity of user permissions, and the total number of third-party integrations required.
Here is a rough breakdown of how long migration might take:
- 1–2 weeks (simple migration): Best for small teams moving from spreadsheets or basic contact managers. This timeline works if you have clean, easily exportable data, default user roles, and only need out-of-the-box integrations (like basic email and calendar sync).
- 4 weeks (moderate migration): Typical for mid-sized businesses upgrading from an older CRM. This gives your IT or sales ops team enough time to map custom data fields, set up specific manager and rep permissions, and seamlessly connect a handful of third-party tools like marketing automation or customer service software.
- 8+ weeks (complex migration): Necessary for enterprise organizations or highly customized workflows. Expect this timeline if your rollout requires massive historical data cleansing, complex role-based access controls across multiple departments, and custom API integrations with legacy systems or proprietary business tools.
Why Lark is the best CRM solution
When it comes to choosing the best CRM app, sales teams need more than just a place to store contacts—they need a dynamic workspace that moves as fast as they do. That's where Lark stands out. Lark is more than a CRM; it's a powerful, customizable, and AI-powered platform designed to help your team close deals faster, stay organized, and eliminate the need for extra tools. From pipeline management to real-time dashboards, everything happens in one place. Plus, Lark is available on all the major platforms, including Windows, Mac, Linux, Android, iOS, and as a web app, so your team can access the information they need from anywhere.
All-in-one management: Your entire workflow in one place
Lark's CRM solution brings all your sales and management needs together in one easy-to-use platform. From capturing leads to managing post-sales projects, you can handle accounts, contacts, quotations, and deals in a way that works best for your team. With built-in messenger and automated approval staying connected and getting things done is simple—no more jumping between different apps.
- No-code CRM: Lark gives you full control over your sales workflows without writing a single line of code or requesting IT help. Easily customize pipelines, forms, and views to match your team’s unique process.
- Workflow automation: Lark automates key sales tasks so nothing falls through the cracks. Trigger alerts at crucial moments, submit approval requests instantly, and kick off group chats when action is needed.
- Leads and accounts management: Sync leads from third-party platforms, import existing data, and track progress in one system. Create dedicated account groups and automatically share updates in chat to keep everyone informed.
AI-native integration: Speed up operations with zero errors
Lark takes CRM a step further with its integrated AI-native features, making lead management and customer insights smarter than ever. AI acts as your personal assistant, enriching incoming data automatically with context like company size and industry. It then suggests next steps to keep deals moving.
- AI-powered lead assignment: Ensure leads are assigned efficiently to the right team members based on conditions that you set.
- AI customer profiles: Set up AI so that it generates a comprehensive profile report, helping you better understand your customers.
- AI activity insights: Keep your team updated with all the progress with new activity reminders.
Real-time dashboards: Visibility that drives results
Stay ahead with a live look at your pipeline. Lark’s dashboards help managers and reps monitor performance in real time and make better decisions, faster.
- Forecast results by team member, month, or deal stage.
- Customize dashboards with different charts and widgets to display the insights you need to see.
- Visualize your pipeline and automatically track key metrics.
- Access insights from any device, wherever you are.
Mobile CRM: For teams on the go
Whether you’re in the office, meeting a client, or on the road, Lark’s mobile app keeps your sales engine moving. The mobile-first design offers a dedicated experience that lets your team capture leads, update deals, and respond to opportunities anytime, anywhere.
- Access everything on the move: View schedules, meeting notes, and up-to-date sales data from your phone or tablet.
- Update in real time: Log calls, add follow-up notes, and adjust deal stages in just a few taps.
- Stay instantly connected: Receive push notifications for new leads, task reminders, and updates from HQ or other teams so nothing slips through the cracks.
Cost-effective and easy to migrate
Lark’s CRM solution is included in Lark’s free plan—alongside essential tools like chat, approvals, calendars, document editing, and more—so you can start managing your entire sales workflow in one place without spending a dime.
When you’re ready for more power, the Pro plan offers advanced features like unlimited message history, 15TB of storage, 50,000 automated workflows per month, and video conferencing for just $12 per user per month. By replacing multiple third-party tools, teams can cut costs significantly; for example, a team of 100 could save over $24,600 per year compared to using Slack, Zoom, and Notion.
Starter
Pro
Enterprise
Starter
For small teams with simple communication needs
$0
/ user / month
20 users max
18 months message history
1-on-1 video meetings
100 GB storage
Lark Docs & Mail
1000 Base automation runs/month
2000 rows per table in Base
Pro
For companies with comprehensive collaboration and management needs
$12
/ user / month
500 users max
Unlimited message history
500-participant video meetings
15 TB storage
Lark Docs & Mail
50k Base automation runs/month
20k rows per table in Base
Enterprise
For large companies with advanced security and organizational management needs
Get a personalized demo and pricing
Unlimited users
Unlimited message history
500-participant video meetings
15 TB storage + 30 GB storage/user
Lark Docs & Mail
500k Base automation runs/month
50k Base automation runs/month
Single sign-on (SSO)
Pro
For companies with comprehensive collaboration and management needs
$12
/ user / month
500 users max
Unlimited message history
500-participant video meetings
15 TB storage
Lark Docs & Mail
50k Base automation runs/month
20k rows per table in Base
Unlike legacy CRM tools with high costs and complex setups, Lark is affordable, scalable, and easy to migrate to—letting you sync data from platforms like Salesforce for a smooth transition.
Free templates: Get started right away
Getting started is easy with Lark’s Template Library. Choose from hundreds of free, ready-made templates for lead tracking, sales pipelines, follow-up cadences, and more. This means your team doesn’t have to build processes from scratch.
- Save time with plug-and-play CRM templates.
- Customize any template to fit your unique workflow.
- Find templates for every role—sales, marketing, operations, and more.
Whether you’re a solo rep or a growing team, Lark helps you hit the ground running with a powerful, all-in-one CRM solution.
Conclusion
If you want your team to succeed, a great CRM app can make a big difference. Salesforce offers enterprise-level power, and HubSpot keeps things simple. In fact, every CRM app we’ve mentioned has its strengths. But more and more teams are choosing Lark for one reason: it brings your entire CRM workflow into one place, on any device, to maximize efficiency.
Of course, you don’t have to take our word for it. Try the free plans and trials. Download the apps and see which one feels right for your workflow. Just don’t wait too long—because the sooner you start managing customer relationships across all your devices, the sooner your team can start closing deals and winning.
FAQs for CRM apps
What is a CRM app?
A CRM (Customer Relationship Management) app is software designed to help businesses manage interactions with customers and prospects. It organizes customer data, tracks sales pipelines, schedules follow-ups, and streamlines communication—all to improve relationships and boost sales.
How does a mobile CRM app help sales professionals?
Mobile CRM apps let sales reps access customer info, update deals, communicate with teammates, and manage tasks anytime, anywhere—right from their mobile devices and tablets. This flexibility keeps sales teams responsive and productive on the go, whether they're in meetings, traveling, or working remotely.
What is the best mobile CRM app?
The best CRM solution depends on your specific needs and workflow. Lark, for example, is great for sales teams on the go, with dedicated desktop, iOS, and Android apps. It combines essential CRM features—like contact management, pipeline tracking, and workflow automation—with real-time sync, offline access, and built-in communication tools. As part of a superapp, Lark also includes calendars, docs, and project tools in one place—so you can manage your entire workflow without switching apps. It's fast, intuitive, and built for modern teams.
What is the best CRM app for iPhone?
The best CRM app for iPhone depends on your team's needs, but popular choices include Lark for its full mobile-desktop feature parity and all-in-one approach, Salesforce for enterprise power, and HubSpot for user-friendly simplicity. Lark stands out for combining robust CRM features with seamless mobile collaboration, making it the best CRM iOS app.
Which CRM app has the best user interface for mobile use?
Lark and Salesflare are often praised for their intuitive, clean mobile interfaces that mirror desktop functionality, making navigation and multitasking easy on smaller screens. HubSpot is also well-regarded for its simple, user-friendly mobile design.
What is the best free CRM app?
Lark offers a generous free plan supporting up to 20 users with core CRM features integrated alongside messaging, calendar, and documents. HubSpot's free CRM is another popular choice for its ease of use and basic sales tools without cost.
What is the best CRM app for iPad?
For iPad, apps like Lark and Salesforce excel by providing full-featured experiences optimized for larger screens and touch navigation. Lark's all-in-one platform adapts seamlessly between desktop, web, and iPad, allowing users to manage CRM, communication, and collaboration in one place.
What is the best CRM app for Android?
The best Android CRM software depends on your team's specific needs. Lark, Monday CRM, and Hubspot are highly rated on the Google Play store with scores above 4.4. In terms of value, Lark is the best free CRM solution for Android, with a free forever plan that comes with 11 powerful tools and support for 20 users.
Does Lark work offline?
Yes, Lark's offline capabilities allow your team to access cached data, take notes, and log activities while on the go. Everything automatically syncs to the cloud when your device reconnects to a network.
Can I control how files or screenshots are exported in Lark?
Yes, Lark features administrative controls to protect your data from unauthorized sharing. You can restrict file downloads, block external sharing, enable screen capture protection, and add watermark to images to protect your data.
What's the minimal setup for a field sales team?
A fast launch requires just three essentials: a visual pipeline with custom deal stages, basic contact management, and reliable offline mobile access. You should also connect your email and calendar to automate daily data entry and reduce admin work. Lark easily handles all of these core functionalities, getting your team out into the field quickly without overwhelming them with a complex interface.
How difficult is it to migrate data to a new CRM?
Migrating data typically involves exporting your existing contacts and deals as CSV files and mapping them to the new CRM. Most modern platforms offer guided import tools for a smooth transition, though complex legacy databases may require third-party migration experts.
How do user permissions work in a CRM?
User permissions allow administrators to control exactly what data and features each team member can view, edit, or delete to ensure sensitive information remains secure and visible only to authorized team members.
Is there a free CRM app?
Yes. Lark offers a free-forever plan for up to 20 users that includes core CRM building blocks—Base for pipeline and contacts, Approval, Messenger, Docs, and calendar—plus 100 GB of storage and 1,000 automation runs per month. HubSpot CRM also has a free tier with basic contact and deal tracking, though sequences and custom reports are gated behind paid plans.
Can I run a lightweight CRM without buying a dedicated CRM product?
Yes, especially for teams under ~50 people. Combining Lark Base + Approval + Messenger + Docs covers pipeline stages, deal handoffs, customer chat, and meeting notes in one workspace. It is often enough to replace an entry-level CRM subscription until you truly outgrow it.
What's the difference between a CRM app and a CRM system?
A CRM system is the underlying database and workflow engine (contacts, deals, automations, reporting). A CRM app is the mobile or desktop client your team actually uses to interact with it. Modern platforms like Lark, HubSpot, and Salesforce ship both together, but "CRM app" usually refers to the phone or tablet experience where field reps update records and get real-time notifications.
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Start using Lark today
Manage all your work in one place
Boost team efficiency by 10x
Save up to 70% on software costs
Table of contents
Start using Lark today
Manage all your work in one place
Boost team efficiency by 10x
Save up to 70% on software costs
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