10 Best Pipedrive Alternatives You Need to Know
Ryan Tanner
Product Marketing Specialist
Sep 8, 2026
Ryan Tanner
Sep 8, 2026
16 min read
Pipedrive is a popular sales CRM known for its pipeline management and simple interface. It helps businesses track deals, manage contacts, and visualize sales workflows efficiently. However, some organizations find Pipedrive limited when it comes to advanced automation, reporting, or collaboration tools. Additionally, as teams scale, the pricing can become steep, prompting businesses to explore other options that better fit their growing needs.
In this post, we’ll explore 10 of the best Pipedrive alternatives, including tools like Lark, HubSpot CRM, Zoho CRM, Salesforce, and more. These alternatives cater to different business sizes and priorities—from startups seeking a free CRM to enterprises looking for robust customization and AI-powered insights. Whether your focus is collaboration, automation, or cost-efficiency, these options can help improve your sales processes and team workflow management.
CRM software comparison: Pipedrive competitors at a glance
- Lark: Connected CRM and communication platform
- HubSpot CRM: Free CRM for startups and growing businesses
- Zoho CRM: Affordable and customizable CRM for SMBs
- Salesforce CRM: Enterprise-grade customization and analytics
- Freshsales CRM: AI-powered sales and lead management
- Close CRM: Communication-first CRM for inside sales teams
- Insightly CRM: CRM with built-in project management
- Copper CRM: Seamless CRM for Google Workspace users
- Capsule CRM: Simple and lightweight CRM for small teams
- Monday CRM: Flexible CRM with visual sales pipelines
10 Best Pipedrive competitors you need to try
1. Lark: Connected CRM and communication platform
Lark, as one of the best Google Workspace alternatives, is a comprehensive platform that combines CRM capabilities with team collaboration and workflow automation. It empowers sales teams to manage leads, track deals, and collaborate seamlessly—all within a unified interface. Lark is designed to support different business workflows, making it suitable for teams that need both CRM functionality and communication tools in one place.
CRM pipelines in Lark Base
Lark Base offers customizable CRM pipelines with multiple views, including Kanban, Gantt, and Table formats. This flexibility allows teams to visualize and manage their sales processes according to their preferred workflows. For instance, a sales team can use the Kanban view to track deal stages, while the Gantt chart helps in planning and scheduling follow-ups. These visual tools enhance clarity and coordination among team members.
Automated approval
Lark Approval enables the automation of approval workflows, streamlining processes such as contract approvals and follow-up reminders. Teams can set up triggers that automatically assign tasks or notify stakeholders upon approval. For example, once a contract is approved, Approval can automatically schedule a follow-up task for the sales representative, ensuring timely actions without manual intervention.
Combined collaboration tools
Lark combines various collaboration tools within its platform, including Messenger, Docs, Calendar, Mail, and Meetings. This integration allows teams to communicate, share documents, schedule meetings, and manage emails without switching between different applications. For instance, a sales team can discuss a deal in Messenger, review related documents in Docs, and schedule follow-up meetings using the Calendar—all within the same platform.
Real-time dashboards
Lark provides real-time dashboards that display key performance indicators (KPIs), sales metrics, and pipeline health. These dashboards are customizable, allowing teams to focus on the metrics that matter most. For example, a sales manager can monitor individual team member performance, track conversion rates, and identify bottlenecks in the sales process, all from a single dashboard.
Mobile access
Lark offers full mobile access through dedicated iOS and Android apps. This feature ensures that sales teams can manage customer relationships, access CRM data, and collaborate with team members from anywhere, at any time. Whether in client meetings, traveling, or working remotely, sales representatives can stay connected and productive using their mobile devices.
- Starter plan: Free forever plan that includes 11 powerful tools for up to 20 users. It also comes with 100GB of storage, 1000 automation runs, AI translations, and more.
- Pro plan: $12/user/month (billed annually) for up to 500 users. It includes everything in Starter plus group calling for up to 500 attendees, 15TB of storage, 50,000 automation runs, and more. Understanding current Google Workspace pricing and ClickUp pricing can help organizations better evaluate overall software costs.
- Enterprise plan: Contact sales for custom pricing. Supports unlimited users and includes even more automation runs and advanced security, compliance, and management features.
Why you'll like it: Unlike Pipedrive, Lark combines CRM functionalities with team communication and workflow automation, providing a holistic solution for sales teams. Its combination of tools within a single platform enhances efficiency and collaboration, making it a compelling Pipedrive alternative.
2. HubSpot CRM: Free CRM for startups and growing businesses
HubSpot CRM is a free and user-friendly tool built for startups and growing businesses to manage customer relationships effectively. It offers a clean interface with robust contact management and sales pipeline tracking to keep deals organized. With built-in email marketing, automation, and lead management features, it helps businesses nurture prospects effortlessly. Its reporting dashboards provide valuable insights, enabling teams to make smarter decisions as they scale.
Image source: hubspot.com
Features:
- Free plan with robust CRM tools
- Contact and lead management
- Sales pipeline tracking
- Built-in email marketing and automation
- Reporting dashboards for insights
Pricing: Free plan; paid plans start at $20/user/mo.
Why you’ll like it:
HubSpot CRM is ideal if you’re a startup or small business looking for a free yet powerful CRM to get started. It gives you all the essentials—contacts, deals, and marketing tools—without the upfront cost. As your business grows, HubSpot scales with you, making it a cost-effective long-term choice.
3. Zoho CRM: Affordable and customizable CRM for SMBs
Zoho CRM is an affordable and customizable solution tailored for small and medium-sized businesses (SMBs). It provides powerful tools for lead management, sales automation, and pipeline tracking, helping teams close deals faster. With extensive customization options, it adapts easily to different business workflows. Its advanced analytics and AI-powered insights support smarter decision-making and long-term growth.
Image source: zoho.com
Features:
- Lead and deal management tools
- Workflow automation to reduce manual tasks
- Extensive customization for business needs
- Advanced reporting and analytics
- AI-powered sales insights
Pricing: Free (3 users); Standard $20, Professional $35, Enterprise $50, Ultimate $65/user/mo.
Why you’ll like it:
Zoho CRM works well for SMBs that want an affordable solution without sacrificing functionality. Its customization options let you adapt workflows to match your sales process. With AI-driven insights and automation, it helps teams work smarter and close deals faster.
4. Salesforce CRM: Enterprise-grade customization and analytics
Salesforce CRM is an enterprise-grade platform designed for businesses that need advanced customization and powerful analytics. It offers robust tools for managing leads, opportunities, and customer relationships at scale. With extensive integrations and workflow automation, Salesforce adapts to complex business processes seamlessly. Its AI-driven insights and detailed reporting help organizations make data-backed decisions and drive sustained growth.
Image source: salesforce.com
Features:
- Highly customizable workflows and modules
- Lead, deal, and opportunity management
- Powerful automation and integrations
- AI-powered analytics and predictions
- Scalable for large, complex teams
Pricing: Starts at $25/user/mo, with enterprise tiers $100–$350+.
Why you’ll like it:
Salesforce CRM is the go-to choice for enterprises needing advanced control and analytics. It adapts to even the most complex business processes with its deep customization and integration ecosystem. If you want a CRM that can scale as your organization grows, Salesforce delivers.
5. Freshsales CRM: AI-powered sales and lead management
Freshsales CRM is an AI-powered platform built to simplify sales and lead management for growing businesses. It combines intuitive deal pipelines with AI-driven lead scoring to help teams focus on the most promising opportunities. With built-in email, phone, and chat integration, it streamlines communication and follow-ups. Its automation and analytics features enable faster deal closures and smarter decision-making.
Image source: freshworks.com
Features:
- Visual sales pipelines for easy tracking
- AI-powered lead scoring
- Built-in email, phone, and chat integration
- Workflow automation for efficiency
- Reporting and analytics tools
Pricing: Free plan; Growth $9, Pro $39, Enterprise $59/user/mo.
Why you’ll like it:
Freshsales CRM is perfect if you want AI to guide your sales strategy. Its intelligent lead scoring helps you focus on the right opportunities, while built-in communication tools keep everything in one place. This means less juggling and more time spent closing deals.
6. Close CRM: Communication-first CRM for inside sales teams
Close CRM is a communication-first platform designed specifically for inside sales teams. It integrates calling, emailing, and SMS directly into the CRM, making outreach and follow-ups seamless. With visual pipelines and task automation, it helps sales reps stay organized and efficient. Its built-in analytics provide clear insights into team performance, enabling faster deal closures and improved productivity.
Image source: close.com
Features:
- Integrated calling, email, and SMS
- Visual sales pipelines
- Task and follow-up automation
- Reporting on team performance
- Designed for inside sales teams
Pricing: From $29/user/mo.
Why you’ll like it:
Close CRM is best for teams that thrive on communication-heavy sales processes. By bringing calls, emails, and SMS directly into the CRM, it reduces switching between apps. If your sales reps spend their day reaching out to leads, Close makes the process faster and smoother.
7. Insightly CRM: CRM with built-in project management
Insightly CRM is a versatile platform that combines customer relationship management with built-in project management. It allows teams to track leads, manage sales pipelines, and seamlessly transition won deals into projects. With workflow automation and extensive integrations, it streamlines both sales and delivery processes. Its reporting and analytics features provide clear visibility into performance, helping businesses stay aligned and grow efficiently.
Image source: insightly.com
Features:
- Lead and sales pipeline management
- Project management built into the CRM
- Workflow automation
- Integration with popular business tools
- Analytics and performance tracking
Pricing: From $29/user/mo.
Why you’ll like it:
Insightly is a great fit if you want both CRM and project management in one system. You can easily convert closed deals into projects, keeping sales and delivery aligned. This makes it especially useful for service-based businesses that manage client work after the sale.
8. Copper CRM: Seamless CRM for Google Workspace users
Copper CRM is a seamless solution built for businesses that rely on Google Workspace. It integrates directly with Gmail, Google Calendar, and Drive, making it easy to manage leads and customer interactions without switching tabs. With automated data entry and visual pipelines, it reduces manual work and keeps sales organized. Its reporting and collaboration features help teams work smarter while staying fully aligned with their Google tools.
Image source: copper.com
Features:
- Direct integration with Gmail, Calendar, and Drive
- Automated data entry
- Visual deal pipelines
- Task management and reminders
- Reporting and collaboration tools
Pricing: From $29/user/mo.
Why you’ll like it:
Copper CRM is perfect for businesses already living in Google Workspace. It integrates seamlessly with Gmail and Calendar, so managing leads feels natural without extra effort. If you want a CRM that blends into your everyday Google tools, Copper is the right fit.
9. Capsule CRM: Simple and lightweight CRM for small teams
Capsule CRM is a simple and lightweight solution designed for small teams that want to manage customer relationships without complexity. It offers easy-to-use tools for contact management, sales pipelines, and task tracking to keep everything organized. With customization options and integrations, it adapts to different business needs smoothly. Its clean dashboards provide clarity, helping teams stay focused on building stronger customer relationships.
Image source: capsulecrm.com
Features:
- Easy contact and lead management
- Visual sales pipelines
- Task and calendar management
- Customizable workflows
- Simple reporting dashboards
Pricing: Free (2 users); paid from $18/user/mo.
Why you’ll like it:
Capsule CRM is best if you’re a small team looking for simplicity without overcomplication. Its lightweight design makes it easy to get started while still covering the essentials. It keeps everything organized so you can focus on building strong customer relationships.
10. Monday CRM: Flexible CRM with visual sales pipelines
Monday CRM is a flexible CRM designed to help teams manage sales and client relationships efficiently. It combines visual sales pipelines with intuitive project management features, making it easy to track deals at every stage. With customizable boards and automation options, Monday CRM adapts to the way your team works. Its dashboards provide real-time insights, helping you make informed decisions quickly.
Image source: monday.com
Features:
- Visual sales pipelines for easy deal tracking
- Customizable boards to fit your workflow
- Workflow automation to save time
- Real-time dashboards and reporting
- Collaboration tools for team alignment
Pricing: From $10/user/mo.
Why you’ll like it:
You’ll appreciate Monday CRM if you want a tool that’s both a flexible CRM and a project management companion. Its visual pipelines make tracking deals simple, while automation and custom boards save you time and reduce manual work. Overall, it helps your team stay organized, aligned, and focused on closing more deals efficiently.
Why look for a Pipedrive alternative?
While Pipedrive is effective for managing sales pipelines, many businesses explore Pipedrive alternatives to address gaps in pricing, features, and collaboration. Choosing the right alternative to Pipedrive can improve automation, flexibility, and team workflow management.
- Pricing concerns: Pipedrive can become costly as teams expand, especially when advanced features are required. For growing businesses, affordable Pipedrive competitors or tools with flexible pricing plans can provide better value. Managing sales without overspending is a key reason companies look for a Pipedrive alternative.
- Feature limitations: Pipedrive focuses primarily on pipeline management and may lack deeper marketing automation, document collaboration, or multi-channel support. Businesses seeking more robust tools often turn to CRM software like HubSpot, Zoho, or Lark, which provide additional workflow and automation features.
- Customization issues: Some industries require highly flexible CRM workflows, custom dashboards, or tailored sales pipelines. Pipedrive may not always meet these needs, prompting teams to explore Pipedrive alternatives that offer extensive customization options.
- Collaboration gaps: While Pipedrive excels at tracking deals, it doesn’t fully support team collaboration workflows or real-time communication. Companies seeking a Pipedrive alternative often prefer solutions that combine CRM with collaboration, document sharing, and task management.
How to choose the right Pipedrive alternative
Choosing a CRM isn’t just about finding a tool with a pipeline view; it’s about matching a platform’s strengths to your own sales process and culture. Start by clearly defining your priorities:
If your top priority is reducing tool sprawl and having everyone work in one place, Lark stands out. It combines CRM capabilities with chat, email, docs, tasks, approvals, and video meetings, letting sales, marketing, and support coordinate in a single environment. This collaboration-first approach means fewer hand-offs, clearer accountability, and faster decision-making.
For small and midsize businesses, the sweet spot often lies with flexible, affordable tools such as HubSpot, Zoho CRM, and Freshsales. HubSpot gives a powerful free plan and intuitive dashboards for quick adoption. Zoho adds AI insights and multichannel communication at a low cost, ideal for teams experimenting with predictive scoring. Freshsales blends built-in calling, email, and AI-based lead scoring to streamline prospecting without extra integration.
If your organization is larger or your sales cycles are complex, Salesforce Sales Cloud remains the gold standard. It offers deep customization, a massive integration ecosystem, and advanced analytics powered by Einstein AI—perfect for enterprises that need to model intricate processes or coordinate multiple teams globally.
Thinking through these factors before you shop saves time and ensures you’re picking a platform that will actually fit how your team works—not the other way around.
Conclusion
While Pipedrive excels at managing sales pipelines, many alternatives bring unique advantages that cater to different business needs. Among them, Lark stands out as the best choice for companies seeking a solution that combines CRM capabilities with team collaboration in a single platform. Its all-in-one approach streamlines communication, project management, and sales tracking without juggling multiple tools. Businesses can benefit from visual pipelines, automation, and integrated collaboration features all in one place. Choosing Lark means gaining efficiency, clarity, and better alignment across teams.
FAQs
Why do businesses look for Pipedrive alternatives?
Businesses often look for Pipedrive alternatives because they need more than just sales pipeline management—they. They want tools that also support collaboration, project tracking, and workflow automation. Lark addresses this need by combining CRM features with team collaboration in a single platform. Visual pipelines, automated workflows, and instant communication, it help teams stay organized and work more efficiently.
What is the best free alternative to Pipedrive?
If you want a cost-effective CRM that goes beyond simple pipelines, Lark is one of the strongest free alternatives to Pipedrive. Its Starter plan is free for up to 20 users and includes 100 GB of storage, built-in chat, email, video meetings, tasks, and CRM templates. This lets small teams manage customer data and collaborate in real time without having to pay for multiple separate apps.
How does Lark compare to Pipedrive?
Pipedrive is focused almost entirely on sales pipelines and forecasting, so it’s excellent for reps who only need to track deals. Lark, on the other hand, merges CRM with an all-in-one collaboration platform. You get contacts, deals, workflow automation, shared docs, approvals, chat, and meetings in one hub. That means no switching between apps for emails, calls, or notes — everything related to a customer stays in the same workspace.
Which competitor is better for small businesses vs enterprises?
For small businesses and startups, Lark is especially attractive because its free plan already includes CRM functionality and communication tools, saving money and setup time. It scales smoothly with Pro and Enterprise plans that add huge storage, large meeting capacities, and advanced security. Enterprises can use Lark to unify global teams and streamline cross-departmental work — a big advantage over standalone CRMs that require multiple integrations.
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Table of contents
Start using Lark today
Manage all your work in one place
Boost team efficiency by 10x
Save up to 70% on software costs
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